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Reviews

01/13/2014

MY SATISFACTION WITH ASSOCIATED SUPPLY

I HAVE PURCHASED PRODUCTION FROM ASSOCIATED SUPPLY FOR LAST 3 OR 4 YEARS AND AM VERY PLEASED WITH NOT ONLY THE PRODUCTS BUT THE SERVICE I RECEIVE BY THEM. THE REPS. ARE ALWAYS SO FRIENDLY AND HELPFUL OF ALL MY NEEDS.

01/10/2014

Buyer Beware!

Pay attention to the reviews. Don't trust them all, especially all the five star reviews. There's a theme. Almost every five star review states how wonderful a specific rep was to them. How awesome customer service was. Usually the review contains little info on what's important to people reading the reviews, like quality of product, price, shipping time. I'm sure there are some people out there who are happy customers, but it's odd when you see a company have almost all reviews be either one star or five stars. Especially odd when they direct you here to leave a review for them. It's easy for anyone to do!

01/10/2014

First shipment great, second not so much

Associated Supply called me with their sales pitch several times to sell me their toner. I compared prices and it was a bargain! The assured me that their brand of toner worked just as good as the name brand. That, it did. I got free shipping and a great price. After my order, I received several phone calls every month to give me a quote on their toner. I told them I would call back when I needed more. When I called back for more, they told me the price I received before was a mistake and now the price was higher. Not just a little higher, but a lot. My toner went from being $79 to $135! Plus $6 shipping . I will not order anymore toner from this company. I could get brand name toner form Office Depot with a coupon for the same price with free next day shipping. This is no longer a deal! I also don't buy the part about the price being a mistake. I had several reps tell me the same price before when they called. Maybe because I only go through one toner every other month, my business isn't worth it to them. They just need to say that. I'm sure they will call me again to sell me on toner, I'll be curious to see if I get the lower price, maybe that's the trick!

01/10/2014

Not Happy

Was incredibly disappointed by the 'try before you buy' gimmick! Yes, it is great to have the option to try your products before investing in them, however, returning them is ridiculous!!!! My company never even used the products and returning them was very costly!! Just to ship back the unused products cost us $22.00!NO Thanks!

01/03/2014

convenient and easy

We have been ordering supplies from Associated Supply for the last couple of years...they make it easy and convenient to get what we need. Our sales rep is fantastic to work with!

12/30/2013

great, easy

i've been using associated for my printing needs (which aren't very big) for several years. running a small business, the last thing i think about are supplies. of course when i'm out and can't print, that's when i think about it. luckily mary from associated calls me on a regular basis to check up on me. she doesn't bother me, doesn't keep me on the phone too long. my time is valuable. she makes it very easy for me and that makes me very pleased with the company. i can't see why i would every use another company.

12/27/2013

Super Service

I have used Associated Supply Co. for several years, both the representative I have used are fantastic, as of late it is Mary! Always pleasant, helpful and checks on me and our needs periodically not constantly like others. I have never been disappointed in the products and would recommend them to everyone!

12/27/2013

Supplies sent that were not ordered

Associated Supply sent my company toner that I did not order. The supplies were received by office personell and used before I had knowledge that they were received. Since I did not order the supplies, I was not on the look out for them. When I contacted Associated Supply, they supposedly had documentation where I had personally ordered the supplies. I know that I would not have ordered from this company because I can get that toner much, much cheaper.

12/23/2013

Associated Supply Company

I have used Associated Supply Company for my toner needs for probably the last 3 years. My representative Sam has always been very helpful and dependable to check on me for our company's possible needs. He addresses any questions or concerns I may have without feeling bothered. What I am most appreciative for is the easy, fast and carefree service I receive without leaving my desk. I order and in just a couple of days my toners are here as ordered.

12/19/2013

Small Business that needs premium printing quality!

We just purchased toner cartridges for our Xerox Phaser printer. So far we haven't had any trouble. The color has been fabulous, just like genuine Xerox toner. We have always been unhappy with the refurbished brands we have used in the past. The ones from Associated have worked perfectly! No complaints!Thanks!

12/13/2013

Excellent Product at Great Pricing! by Laural

For over three years my company has ordered supplies and received excellent product at great pricing. Highly recommend this service. Our customer rep, Sam, always stays in contact, and sees that our orders are delivered quickly and correctly.

12/10/2013

Great company

We have been ordering supplies from them for several years now and have always been pleased, especially with the customer service. Would highly recommend.

12/02/2013

Ordering Service Very Convenient

I am very small but have dealt with Associated about 3 years. I like that I can pick up the phone and immediately place an order. Many other vendors have decided that having their clients spending a lot of time trying to figure out a poorly designed website to place an order so they don't have to talk to us is somehow a good idea.

11/25/2013

I can see the savings!!!!

I have always bought through my local stores and also used the recyclable cartridges (not very pleased), but no more, ever since I have ordered from Associated Supply Company the quality is great and the customer service is great too.

11/23/2013

Amazing!!

I have been using Associated Supply for 4 years now and in all that time I haven't had to report any problems. They have great workers, and the customer service is awesome. I couldn't ask for a better supplier. I would recommend this to any business, small or large, that needs a supplier. I will definitely be staying with this supplier for years to come.

11/22/2013

Mario at Associated Supply Co.

Mario at Associated Supply co. is the BEST. GREAT SER. AND GREAT SUPPLIES. Never had a problem, there products are the best.

11/22/2013

Mario and Associated Supply

I have nothing but good to say about Mario and Associated Supply. The Product has been everything Mario said it would be. As far as a salesperson, Mario is great. Never pushy always willing to call back when it's more convenient for me. We are a small company so don't use too much but we are treated as if our business really counts. Thank you Mario.

11/19/2013

from JIM BUNIN Owner of Brunner, Bunin & Associates accounting firm

Mary in sales has been absolutely wonderful for several years. She has attended to our needs of getting well priced toners and drums. They also have delivered them promptly. Thank you Mary for your great service to my firm.

11/18/2013

Great!

I have a small office in my home and have been a satisfied customer around 5 years. Mario is my sales rep. When he first called on me about supplies I was reluctant to place an order since I did not know the company. After I compared their prices to the office supply store, I decided to give them a try. I found their products to be just as good as I was getting in the office supply store at a higher price. The only time I was able to get a better price in the office supply store was when they ran a sale or if I had a coupon. My experiences with my rep and Associated Supply Company has been good. Mario asked me how often I wanted him to check back with me and I told him. He has never been pushy but checks with me as I requested. I recommend my rep and this company. Thanks, Liz

11/18/2013

Great service

We absolutely love Associated Supply, we have tried other toner companies and have not been satisfied until we used Associated Supply. Costumer service has been great, we never have to call them, they always call us before we run out of toner and ask us if we need to order more. Unbeatable prices and great quality!

More Business Info

Hours
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Payment method
debit, all major credit cards
AKA

Associated Supply Co Inc

Category
Office Equipment & Supplies
Other Information

Bike Parking: No

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