Call, click or come in to Avalon Building Concepts because we believe that we are your best choice for roofing, siding, insulation and replacement windows. We offer top quality materials, expert installation, and the deep warranties of each of our manufacturers. Avalon Building Concepts transforms homes and restores communities by providing exceptional customer service and unparalleled products and warranties through our elite partnerships with industry leaders. We provide maximum value and peace of mind to our customers through honest and effective communication, integrity and the highest attention to safety and quality.
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Reviews

DL
Deb L.

09/07/2018

Provided by YP.com

No complaints. The sales guy who came out to give me the quote was pleasant. He made it smile and easy. My new roof looks great. The crew started at sevenish in the morning and finished about seven hours later. Didn’t even have to finalize my finance paperwork till completion.

claimed iconBusiness Response09/10/2018

Your kind words mean so much to us. Thank you. We truly value your business, appreciate the time you took to share your experience, and are glad you are happy with the work we have completed for you on your home. We hope to help you with any future home improvement projects in the future.

This listing has been claimed by a business representative.
MC
Mary C.

09/06/2018

Provided by YP.com

Overall great experience. Everything looked the same when they left as when they arrived besides my new roof. They do a good job. Very pleased with the outcome.

claimed iconBusiness Response09/07/2018

It was a joy to work with you Mary. As we aim to leave all our valued customers thrilled with their experience and appreciate you letting us know everything went great! If we can every be of home improvement assistance to your family it would be our pleasure. Thank you.

This listing has been claimed by a business representative.
SB
Shake B.

08/31/2018

Provided by YP.com

Call them. Ask for David Strotheide. He is a problem solver. I run multiple properties and when gathering bids for one of the properties to pitch my bosses he worked with me providing extra educational materials to present to them about the roofing products Avalon uses. Most other companies just give me an estimate. He walked me through what to expect once the bid was accepted. However they surpassed my expectations. The installers were so polite and so neat. They took their time to complete the job and cleaned up well. We have dogs who go outside so I have been looking for any left over materials and have not found a single nail. The crew finished on a Saturday, and as I taking some pictures of my new roof to show off David calls me to ask how I like it. That follow up was amazing. They had just left and here he is calling to make sure I’m happy. Very impressed with his customer service and the new roof.

claimed iconBusiness Response09/04/2018

We appreciate your feedback. Thank you for sharing as we strive to leave each of our valued customers with a similar sentiment on their experience with us. We are thrilled that David could be the problem solver you needed and that our services could provide you the peace of mind you deserve. If a time comes that your properties or you personally need home improvement assistance please give us a call as we would love to do business with you again.

This listing has been claimed by a business representative.
HS
Harlan S.

08/29/2018

Provided by YP.com

hey were one of five companies I was looking to get a quote from. I knew I wanted a contractor that was local and easy to get in touch with. I hadn't called to make an appointment, but when I saw Avalon's truck drive by my neighborhood I flagged down the driver. I asked about how the company handled themselves and he informed me about the company as a whole. He didn't try to sell me a product, but gave me honest information about how Avalon does business. As he wasn't a salesman he scheduled an appointment for a full roofing inspection. Terry, who was sent to inspect my roof, was smiling when he knocked on the door. He was friendly and got to know my wife and I before starting his inspection. His presentation was excellent. I had done my research on roofing and knew what I wanted in regards to underlayment and shingles. Terry didn't skip a beat with my own knowledge. He still took his time with us to make sure everything was understood. He explained how the crew was trained by GAF and the entire process of how my roof would be installed. He was willing to be patient and work with us to get exactly what we wanted. We ended up adding gutters to the project as well. I negotiated a little bit and ended up signing the contract. Within days I received a call from Avalon saying they wanted to install the roof. The roofing crew was fantastic! Every member was friendly. A few did not speak English, but that didn't matter. They did a great job. Everything they did they did without me questioning. It all made sense because Terry told me how it would go during his presentation. You could tell the crew has done numerous roofs based on how they worked together. Our gutters took longer to get installed. The gutters were professionally hung, but without a professional attitude. Perhaps the installer was having a bad day, but he was not as friendly as the roofing crew. Overall, I would give Avalon a 95%. Most everyone I spoke too was warm and friendly. They do superb work!

claimed iconBusiness Response10/01/2018

Your trust in us with your home is our upmost importance. Thank you. As we strive to implement a lasting relationship with our customers, based on practical solutions, unparalleled craftsmanship, professionalism, safety, and timely service, it is truly a pleasure to hear about your experience. The kind words you shared about Terry and Junior's crew will be passed on to them, as we are sure it will put a smile on their face. It was a pleasure to do business with you and we would be honored to work with you again in the future on your next home improvement project.

This listing has been claimed by a business representative.
RF
Ron F.

08/31/2018

Provided by YP.com

I didn’t shop around for anyone else after I watched the whole process on my neighbors roof. I walked over there and talked to the guys while they were packing up to leave. They were personable. I saw enough of their work and how they handled themselves to convince me these guys knew what they were doing. I called Avalon to have them come out and give me a price. I have worked sales so I know how to read people. Jesus was very honest and caring. He was not over polished or performing. What you saw with him is what you got. He explained areas of concern on my roof and presented me different options at different price points. I decided what was best for me without any pressure. I requested the same crew my neighbors had and they delivered. Juan’s crew was great. They have a great work ethic and thoroughly tackled my roof. I found a few nails walking around, but that is nothing when they nail each shingle down with six nails. Jesus has kept in contact with me throughout the whole thing. If I had a question he would answer it, or call me back with the answer. He’s a good guy. Easy to recommend him and Juan.

claimed iconBusiness Response08/31/2018

Thank you Ron! It was a pleasure to work with you. We are thrilled to hear that you are satisfied with the outcome of your new roof and the work ethic of our team members. We strive to exceed our customers expectations when possible and are pleased to read that Jesus could provide you with the peace of mind you deserve when putting your trust in us. We would love to work with you again if you have any future home improvement needs.

This listing has been claimed by a business representative.
LC
Linda C.

08/29/2018

Provided by YP.com

They did a beautiful job from start to finish. Dan W truly went the extra mile for us. He was knowledgeable, kind, and truly cared. He even came back after the roof was completed to walk around the home and check the work as he knew we were particular. The guys who installed our new roof were very nice and worked like a machine to get it done quickly. They paid attention to detail in how the shingles were laid and went through our yard numerous times to find any loose nails that came down with the removal of our old shingles. Not only were they fast, they did excellent work. Very impressed!

HJ
Horace J.

08/24/2018

Provided by YP.com

These guys are quick! My new roof looks 100 percent better. I was very pleased with the work ethic of the crew to make sure that what Steve told me would happen ended up happening.

claimed iconBusiness Response08/27/2018

We are thrilled to hear that you are pleased with our efficient crews and the overall look of your roof. It was wonderful doing business with you. If we can be of any further assistance please give us a call.

This listing has been claimed by a business representative.
GN
Gary N.

08/10/2018

Provided by YP.com

Happy with the quality. They were cheaper than Anderson for windows, but higher than other companies for doors. We had some hiccups along the way, but I felt there were a lot of people there to get it done. I feel like that might have been half the reason why there were troubles in the first place. They had two project managers come out to give me the quote, a different guy to measure where the windows would be installed, the insulation crew, and then Brent and Shawn to install my windows and doors. It would have been nice to have just one person to deal with. If you have windows installed, Brent is very good at what he does. He is very careful and meticulous. Both guys made sure to get it right.

claimed iconBusiness Response08/13/2018

We are so pleased to read your honest feedback. Avalon Building Concepts believes providing maximum value and peace of mind to our customers through honest and effective communication, integrity and the highest attention to safety and quality is key to making amazing customers, like yourself, satisfied. While we do have a large staff we understand having one point of contact is nice for some customers. We will use your feedback to evaluate our business. Thank you for your business. It was a pleasure and we look forward to working with you again if the need every arises.

This listing has been claimed by a business representative.
EG
Eileen G.

08/10/2018

Provided by YP.com

We are so thankful for everyone we came across with at this company. Our new roof looks great. They don’t mess around. They did all the work we agreed too and extra they didn’t have to do. We had an old tree limb that hung to low over our driveway that we hadn’t gotten around to cutting, and with our permission the crew cut it down cleaned it up and hauled it away. This was partly because of the fear that the delivery trucks top might hit it. Rather than have that happen they took precautions so it wouldn’t. When they were cleaning up our yard they even loaded up old carpet from an inside remodel. Its the little things they did that really show how much this company does. I am very pleased and know that my home will be taken care of if I have them doing the work.

claimed iconBusiness Response08/13/2018

We are pleased you put your trust in us to complete your roofing project too! It was a pleasure to work with you Eileen. Avalon Building Concepts strives to treat your home like we would our own with quality products and expert workmanship leaving you with a beautiful and functional roof to admire. We look forward to helping you on any future home improvement projects you may have. Thank you.

This listing has been claimed by a business representative.
LA
Lester A.

08/09/2018

Provided by YP.com

They know their stuff. Very considerate of the interior, belongings, and exterior of my home while they replaced my roof, gutters, and blew in attic insulation. They have a good team. I was amazed at how efficient they are. Very pleased with the job. I like the color of the shingles. Looks very nice.

claimed iconBusiness Response08/09/2018

Your kind words mean so much to us. Thank you. We truly value your business, appreciate the time you took to share your experience, and are glad you are happy with the work we have completed for you on your home. We hope to help you with any future home improvement projects in the future.

This listing has been claimed by a business representative.
TP
Theresa P.

08/08/2018

Provided by YP.com

After being referred by a friend who's whole neighborhood used these guys I knew I was in good hands. Mike who came out to our home was personable and cute as a button. He was reasonable with price and because of our serious leaking problems put us up on the list. I didn't get to see the crew arrive, but came home from work and they were still working till nine at night. One of the guys got strung by a few hornets due to a nest we didn't know we had on our garage. I felt so bad for him. They ended up coming back the next day to finish clean up and did a walk around of the project with my husband. Some shingles during tear off ended up throwing off the tracking system on our garage door, but we called them and they came and corrected it right away. The entire project was no inconvenience and quick. Give these guys a call.

claimed iconBusiness Response08/09/2018

We pride ourselves with treating our customers with the highest quality service when it comes to their homes, and referrals to friends, family, and neighbors are the highest form of compliments to us! We are so pleased you put your trust in us to complete your roofing project. It has been a pleasure working with you Theresa. We look forward to working on any future home improvement projects you may have.

This listing has been claimed by a business representative.
PN
Paula N.

08/03/2018

Provided by YP.com

They do an absolute amazing job! Ryan was an awesome guy who presented everything we needed to know fast and accurately. I explained that I had been trying to find someone that would offer decent finance options and he told me to rest assured they had me covered. Which they did. Part of my job was even covered by my homeowners insurance due to hail damage. The group who came out to install were quiet, clean, and quick. They didn’t smoke or curse, and most importantly didn’t kill any of my plants. They even took care of my chimney. I am so impressed with the 50 year warranty and color match. Everything looks beautiful.

claimed iconBusiness Response08/03/2018

We are thrilled that we could educate you on quality options for your roof and provide you financing options that fit your lifestyle. It is also wonderful to hear that you are happy with our customer service and craftsmanship. Thank you for your valued business. We look forward to working with you in the future if the need arises.

This listing has been claimed by a business representative.
AD
Ausma D.

08/01/2018

Provided by YP.com

They are great! The people who did the roof were quick and clean. We had a small communication issue as to when the materials were going to be delivered, but luckily we where home. The delivery driver was smart enough to park on the street so as to not add stress to our newly paved driveway. Other than that the project was absolutely amazing. I refer them to my family and friends and enjoyed working with them.

claimed iconBusiness Response08/03/2018

You are great Ausma! We enjoyed working with you, valued your feedback, and welcome any referrals you may send us. Knowing that you are pleased with your roof keeps us smiling. If we can ever be of assistance please do not hesitate to call.

This listing has been claimed by a business representative.
GS
Greg S.

07/30/2018

Provided by YP.com

Contracted Avalon to do repair work on my house before it was to be painted. Doug Draper came out and did a very thorough and honest inspection. He was wonderful and listened to my concerns. I would and will (if needed) call again, if I need anything else. He picked the right crew that fit the job needed. Very important. Thanks Doug and Avalon, for a job well done!

claimed iconBusiness Response07/30/2018

Avalon Building Concepts is honored you put your trust in us with your home improvement project. Thank you. You are right! Doug is a great professional to work with! We are pleased to know his expert knowledge could provide you peace of mind and aid in your selection. Your kind words will be passed on to him. If you require any assistance in the meantime, please call us at 616.261.9927.

This listing has been claimed by a business representative.
MP
Mary P.

07/27/2018

Provided by YP.com

I received a list from my homeowners insurance that had to be corrected on my home in order to keep my insurance. I mean I wanted my roof done as it was old and at the point, but I knew if I really wanted too I could it myself. I reroofed my own barn and garage, but the convience of having someone else do it made my decision easier. I set an appointment with them as someone came to my door and asked. The guy who gave me the quote was super nice and had a good sense of humor. Turns out my daughter knows him. The crew arrived a few days later to install my new roof. I work two jobs so I got to see them before I left for work and they got right to it. I came home from work and it was done. I found a few nails from where they removed the dumpster, but they didn’t wreck any of my flowers. I never received an invoice telling me what was done or how much materials they ended up using which would have been nice to have, but it looks great.

claimed iconBusiness Response07/30/2018

Thank you! We truly value insight from our customers, especially those that have previous roofing experience, on details of projects completed and greatly appreciate you sharing your experience with us. Avalon Building Concepts is pleased to hear you are satisfied with the speed of our service, efficiency, and clean up on your new roof. It was a pleasure to work with you. If we can ever be of future home improvement assistance please call us at 616.261.9927.

This listing has been claimed by a business representative.
GB
Gabe B.

07/27/2018

Provided by YP.com

I knew I wanted Polaris Windows due to researching different types of windows. Avalon was the only company that offered them. I called Polar Seal as well to compare prices just so I knew I was doing due diligence. They offered a good comparison, but it wasn’t exactly what I wanted. When Randy came over to give us an estimate he offered us a reasonable price on the black exterior white interior windows we wanted as well as a glass sliding door. Only bad part of the experience was we were not informed that black spacers were going to take an extra month for delivery from Polaris. We were so excited to have the new windows and door in that the set back to the timeline was disappointing. Otherwise, we were very impressed with Avalon. The schedulers were great, installers were awesome, and the price was fair for exactly what we wanted.

claimed iconBusiness Response07/30/2018

We strive to educate homeowners on the best quality products, processes, and our professional window services. At times we run across homeowners who have done their research and like you, know what they want, at which point we get to have a quality conversation about their homes. We greatly value your feedback as we strive to implement a lasting relationship with our customers, based on practical solutions, unparalleled craftsmanship, professionalism, safety, and timely service. It was a pleasure to do business with you and we are excited to work with you again in the future on your next home improvement project.

This listing has been claimed by a business representative.
RP
Roger P.

07/24/2018

Provided by YP.com

I wanted a roofer that was very qualified, who had experience, and expertise when it came to craftsmanship with mansard roofs to replacement my own. While their price was high, I knew from the moment that the salesman walked in that he was honest. Avalon fit my criteria. He and I agreed to the work and he gave my wife and I an estimate start date. That date was pushed back a bit due to extremely hot weather which was a slight disappointment. However, on the day the crew arrived they were all very professional. The leader Severino made sure the crew was respectful to our home, landscaping, and each other. He asked us if they could work on Sunday, rather than assuming, to come to completion on the project quicker. They worked hard to complete my roof. His crew put in 12 hour days, yet still found moments to have a good time working together. That says something about the morale of Avalon. It was a big job, and while I found a few nails when it was all said and done, they didn’t make promises they couldn’t keep. My new roof looks amazing and I am very pleased with my selection.

claimed iconBusiness Response07/25/2018

Thank you for putting your trust in us with your home and mansard roofing replacement project. We appreciate the kind words and honest feedback. We are thrilled to hear that your were pleased with our honest communication, attention to detail, and exceptional craftsmanship. It was a pleasure to work with you and look forward to helping you with your next home improvement project when that time comes. Thank you.

This listing has been claimed by a business representative.
CB
Cheryl B.

07/17/2018

Provided by YP.com

THERE ARE NO WORDS!!!! I couldn't be happier. These wonderful folks cared about every detail. They are honest hard working men. They sent David Strotheide out to my home who was truly a good man. He reminded me of my son as he was so compassionate to the state of my current roof's condition. He treated me exactly how he would want to be treated. Avalon took all the issues I had into account and resolved them! I am still blown away with how hard they worked. I got the most talented roofers to put on the worlds greatest roof! They are amazing at their craft! Thank you!

claimed iconBusiness Response07/17/2018

Thank you for choosing us for your roofing needs. It was a privilege to do business with you. Hearing that you are satisfied with our customer service and the quality roof is what we, as a team, strive to achieve with each and every customer. If there is ever anything else we can do for you in the future, please do not hesitate to contact us at 616-261.9927.

This listing has been claimed by a business representative.
SB
Stephen B.

07/09/2018

Provided by YP.com

Top notch professionals. I had them install new windows in my basement and upon them taking out the old ones found my whole bottom sill was rotted away under the flashing. Surprisingly, the installer had everything he needed in his truck and could take care of it without having to drive everywhere to get parts. I am very pleased with the quality of their work. They did great trim work around the windows and made sure to put foam behind the trim. They make it easy to recommend to my friends and family.

claimed iconBusiness Response07/12/2018

We greatly value your business and your kind words about your experience with Avalon. Thank you. It brings us joy that you are happy with your new slider windows and that we could get you higher quality windows at a fair price. If we can ever be of any future assistance please call us at 616.261.9927.

This listing has been claimed by a business representative.
LG
Larae G.

06/29/2018

Provided by YP.com

I was looking for someone that could build a deck with a ramp on my condo. Avalon was the first company that was very inviting. Other companies where elusive about giving information on how they would exactly go about making the design stretch happen. I really like that they stand behind their products. They didn’t charge me until the job was done and they knew I liked it. They really listened to me and worked with me, not just for me. Thank you Avalon!!!

claimed iconBusiness Response07/03/2018

We are overjoyed to know you are delighted with our services. Avalon Building Concepts strives to implement a lasting relationship with our customers by exceeding their expectations. We strive to accomplish that goal through honest communication, attention to details, and exceptional professionalism. It was a pleasure to work with you and look forward to helping you with your next home improvement project when that time comes. Thank you!

This listing has been claimed by a business representative.

More Business Info

Roofing, Siding, Insulation, Windows

Business History
Avalon Building Concepts is one of West Michigan's most experienced home improvement companies, trusted by thousands of homeowners in Grand Rapids and surrounding areas. Avalon has been providing West Michigan neighbors with high quality services, using the kind of top-notch materials needed to create dependable improvements on homes in Michigan. Siding, roofing, insulation and window replacement are just a few ways Avalon Building Concepts can add value, beauty, and comfort to your home.

At Avalon Building Concepts, we work hard every day to be the siding, window, insulation and roofing contractor West Michigan homeowners can turn to for all of their exterior needs. Partnering with GAF and CertainTeed, we design and install advanced roofing systems that will last your family for years to come. Avalon Building Concepts has a BBB rating of A+, a distinction that speaks wonders about our customer service.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Services/Products
Roofing, Siding, Insulation, replacement windows
Brands
GAF, Mastic, Nu Wool, Ply Gem, Therma Tru, Timberline, Variform
Payment method
financing available, insurance, visa, discover, mastercard, all major credit cards, check
Location
On the corner of South Division and 50th Street in Grand Rapids
Amenities
Roofing, Siding, Insulation, replacement windows
Accreditation

BBB Accredited Business

BBB,BBB Accredited Business,Better Business Bureau,Nahb,GAF Master Elite,GAF Presidential

Associations
BBB,BBB Accredited Business,Better Business Bureau,Nahb,GAF Master Elite,GAF Presidential
Other Email

Social Links
Categories
Architects & Builders Services, Building Contractors, Chimney Contractors, Doors, Frames, & Accessories, General Contractors, Gutters & Downspouts, Home Improvements, Home Repair & Maintenance, Insulation Contractors, Kitchen Planning & Remodeling Service, Roofing Contractors, Siding Contractors, Siding Materials, Windows, Windows-Repair, Replacement & Installation
Other Information

Services: Roofing, Siding, Insulation, replacement windows