Avalon Building Concepts
5017 Division Ave S, Grand Rapids, MI 49548
Reviews
10/27/2017
Provided by YP.comI am so pleased with the service and quality. I noticed a hole in my roof when I went up to my attic to do some electrical work which halted me in my tracks. I rarely go in my attic so it was a shock to see. I called Avalon and was able to schedule an appointment quickly for the same day. David arrived on time and was extremely friendly. He went right to our roof to take measurements and crawled up in our attic to access the damage. He explained everything from the shingle Avalon would use to how they would go about repairing my roof to assure me that I would no longer have to worry. The way David handled himself gave me confidence to trust him. A couple of days passed and I got the phone call that my roof was going to be put on the next day. The crew that arrived early in the morning were extremely professional. The crew leader was very good. He did everything I asked him and keep his crew moving. They were very careful to pick up everything they brought or removed. A guy was even sent to my home after the fact to do a final walk around to make sure everything was done correctly and I was satisfied.
We are so glad we were able to get you a same day appointment to address your concern. Avalon Building Concepts understands the difficulties homeowners can face when they find damages on their homes. David set a stunning example of the goal we strive to achieve each day, and your kind words will be passed on to him. Your feedback means the world to us and we greatly appreciate your business. Knowing you are satisfied makes our day. We would love to help you anytime you have home improvement needs and can be reached at 616.261.9927.
01/30/2017
Provided by YP.comI called a handful of companies and Avalon was the only one to answer. I had some ice buildup on the eaves. So Jeremy said we didn't have enough insulation or baffles in our home. The crew came out at about 9am, they were very thorough and only took a half hour lunch break. I was surprised at how quickly they got done and how much they cleaned up.
We appreciate your kind comments. It is people like you that make our day brighter. Thank you.
01/19/2017
Provided by YP.comWorst company I have ever had to deal with! They did not contact me unless I reached out to them first! Took them almost a week to even get me a quote. Then the quote wouldn't even qualify with my insurance because it was not detail in any way. They made me feel like I was less important because I was a small repair job and not a big money project. I wanted to cancel my contract with them because of how they were treating me, so they said that a Sales Manager would be coming to my house to speak with me about it all. Never showed up, so I called them to see if I could reschedule because I have plans for the day. I was able to reschedule and again, no one showed up! I called and went to their office to get this taken care of and they blamed it all on me! Said they tried calling and I didn't answer or return their call, but they didn't even leave a message for me to call them back! I had to pay a ridiculous $250 charge because they put a tarp on my roof... A TARP! Needless to say, I will NEVER do business with them again!
I very much apologize for the miscommunications that occurred during your experience. We have found that every insurance company is different with detail information and exact format that they require to complete the claim. What may be satisfactory for one insurance company may not be for another. The team at Avalon Building Concepts strives for honest, effective communication, and are normally known for our attention to detail. Again, we apologize that we missed the expectation we set for ourselves. If you wish to discuss anything further, we can be reached at 616.261.9927.
09/16/2016
Provided by YP.comI highly recommend Avalon...They put a roof on that was an old roof...They completed in two days...They are well organized...It was Seve crew!! Thank you very much!!!
Thank you very much for the comments. We will pass it along to Severiano and his crew. Thank you for choosing Avalon to replace your roof and feel free to contact us again anytime at 616-261-9927. We have a live person answering the phones 24 hours per day, 7 days each week, 365 days per year.
06/15/2016
Provided by YP.comAvalon came out to quote a roof repair. My roof was only three years old when it leaked. Avalon was the only roofing company that would come out to quote and repair my roof. Other companies were "leary" of doing the work. They were reasonable in price, prompt and fixed my problem.
Thank you for the feedback. It helps us become a better company. If there is any way we can help you in the future please call us at 616-871-2507.
06/01/2016
Provided by YP.comVery happy with the new roof!! Great service from the initial contact to the completed job!! You couldn't even tell that a crew at my house once was the job was completed. Would strongly recommend,
Thank you for the feedback. It helps us become a better company. If there is any way we can help you in the future please call us at 616-871-2507.
05/20/2016
Provided by YP.comAvalon put a roof on our house, and we have been EXTREMELY IMPRESSED! All of our friends love the look of the new roof, and were even more surprised when we told them it was done in one day.
The customer service at Avalon is enough for us to endorse them to any of our friends and family. THANKS AVALON!!
Thank you for the feedback. It helps us become a better company. If there is anything we can do for you in the future please call us at 616-871-2507.
04/27/2016
Provided by YP.comThey were prepared, and was gentle with my house, people working all the time and before 11 am they started on laying the roof. Thanks for all the great work they did!
Thank you for the feedback. It helps us become a better company. If there is anything we can do for you in the future please call us at 616-871-2507.
03/16/2016
Provided by YP.comI'm pleased with my overall experience with Avalon. My roof was completed in three days, everyone I dealt with was professional and made sure that my concerns where added promptly.
Thanks Avalon
Thank you for your glowing review! We are absolutely thrilled that you had such a good experience with us, and we greatly appreciate your business. We look forward to working with you on any projects that you have in the future. We are proud to serve our West Michigan community and feel free to call us again at 616-261-9927.
03/03/2016
Provided by YP.comVery satisfied with the new roof, great service , roof looks great ,great job cleaning up overall I am very satisfied with the entire project.
Thank you for your glowing review! We are absolutely thrilled that you had such a good experience with us, and we greatly appreciate your business. We look forward to working with you on any projects that you have in the future. We are proud to serve our West Michigan community and feel free to call us again at 616-261-9927.
02/26/2016
Provided by YP.comAvalon Building Concepts fixed our roof because it was leaking and put on a new gutter for us. I did some research and Avalon was the best option. They did a great job and I really love how the gutter looks in the back of my house
Thank you for your glowing review! We are absolutely thrilled that you had such a good experience with us, and we greatly appreciate your business. We look forward to working with you on any projects that you have in the future. We are proud to serve our West Michigan community and feel free to call us again at 616-261-9927.
02/12/2016
Provided by YP.comAvalon Building Concepts did a good job replacing windows and doors on our home. We have used them many times and plan to use them again.
Thank you for your glowing review! We are absolutely thrilled that you had such a good experience with us, and we greatly appreciate your business. We look forward to working with you on any projects that you have in the future. We are proud to serve our West Michigan community and feel free to call us again at 616-261-9927.
01/27/2016
Provided by YPmobileAvalon Building Concepts did a great job on my roof. The people were friendly and very helpful with financing. The job was finished in a timely manner as well.
Thank you for your glowing review! We are absolutely thrilled that you had such a good experience with us, and we greatly appreciate your business. We look forward to working with you on any projects that you have in the future. We are proud to serve our West Michigan community and feel free to call us again at 616-261-9927.
01/18/2016
Provided by YPmobileAvalon did a great job installing a new 50 year warranty roof. It seems to be holding up well during all the recent wind storms.
Thank you for your glowing review! We are absolutely thrilled that you had such a good experience with us, and we greatly appreciate your business. We look forward to working with you on any projects that you have in the future. We are proud to serve our West Michigan community and feel free to call us again at 616-261-9927.
01/06/2016
Provided by YPmobileThe workers were excellent.They were very professional & sayed on task the whole time. They rarely took breaks or even took lunch breaks. Very honest as well never felt the need to be here felt comfortable leaving when I had to. I highly reccomend this company!
Thank you for your glowing review! We are absolutely thrilled that you had such a good experience with us, and we greatly appreciate your business. We look forward to working with you on any projects that you have in the future. We are proud to serve our West Michigan community and feel free to call us again at 616-261-9927.
12/29/2015
Provided by YP.comAvalon did a great job. Did what they promised and followed up on their work.
Will use Avalon again.
Thank you for your glowing review! We are absolutely thrilled that you had such a good experience with us, and we greatly appreciate your business. We look forward to working with you on any projects that you have in the future. We are proud to serve our West Michigan community and feel free to call us again at 616-261-9927.
12/21/2015
Provided by YPmobileAvalon building concepts did a skylight and roof vent for me.
Good quality of work.
Got it done in a timely manner.
Thank you for your glowing review! We are absolutely thrilled that you had such a good experience with us, and we greatly appreciate your business. We look forward to working with you on any projects that you have in the future. We are proud to serve our West Michigan community and feel free to call us again at 616-261-9927.
12/17/2015
Provided by YP.comAvalon Building Concepts did a great job. We are very pleased with the work on the gutters and the soffit fascia!
Thank you for your glowing review! We are absolutely thrilled that you had such a good experience with us, and we greatly appreciate your business. We look forward to working with you on any projects that you have in the future. We are proud to serve our West Michigan community and feel free to call us again at 616-261-9927.
12/10/2015
Provided by YP.comWe were very satisfied with the initial contact and the workers that did the installation of insulation. They were friendly and made sure we were satisfied with the work. The cleanup was awesome--nothing left behind.
Thank you for your glowing review! We are absolutely thrilled that you had such a good experience with us, and we greatly appreciate your business. We look forward to working with you on any projects that you have in the future. We are proud to serve our West Michigan community and feel free to call us again at 616-261-9927.
12/07/2015
Provided by YPmobileAvalon Building Concepts did a superb job on our roof. I would highly recommed them for any remodeling or home needs.
Thank you for your glowing review! We are absolutely thrilled that you had such a good experience with us, and we greatly appreciate your business. We look forward to working with you on any projects that you have in the future. We are proud to serve our West Michigan community and feel free to call us again at 616-261-9927. Sincerely, The Avalon Building Concepts Team.
More Business Info
Roofing, Siding, Insulation, Windows
- Business History
- Avalon Building Concepts is one of West Michigan's most experienced home improvement companies, trusted by thousands of homeowners in Grand Rapids and surrounding areas. Avalon has been providing West Michigan neighbors with high quality services, using the kind of top-notch materials needed to create dependable improvements on homes in Michigan. Siding, roofing, insulation and window replacement are just a few ways Avalon Building Concepts can add value, beauty, and comfort to your home. At Avalon Building Concepts, we work hard every day to be the siding, window, insulation and roofing contractor West Michigan homeowners can turn to for all of their exterior needs. Partnering with GAF and CertainTeed, we design and install advanced roofing systems that will last your family for years to come. Avalon Building Concepts has a BBB rating of A+, a distinction that speaks wonders about our customer service.
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: - Logo
- Services/Products
- Roofing, Siding, Insulation, replacement windows
- Brands
- GAF, Mastic, Nu Wool, Ply Gem, Therma Tru, Timberline, Variform
- Payment method
- financing available, insurance, visa, discover, mastercard, all major credit cards, check
- Location
- On the corner of South Division and 50th Street in Grand Rapids
- Amenities
- Roofing, Siding, Insulation, replacement windows
- Accreditation
BBB Accredited Business
BBB,BBB Accredited Business,Better Business Bureau,Nahb,GAF Master Elite,GAF Presidential
- Associations
- BBB,BBB Accredited Business,Better Business Bureau,Nahb,GAF Master Elite,GAF Presidential
- Other Link
- Other Email
- Social Links
- Categories
- Architects & Builders Services, Building Contractors, Chimney Contractors, Doors, Frames, & Accessories, General Contractors, Gutters & Downspouts, Home Improvements, Home Repair & Maintenance, Insulation Contractors, Kitchen Planning & Remodeling Service, Roofing Contractors, Siding Contractors, Siding Materials, Windows, Windows-Repair, Replacement & Installation
- Other Information
Services: Roofing, Siding, Insulation, replacement windows