Steam Wave Carpet & Upholstery

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I have used SteamWave several times and have always had great results and service! Clay is always on time and thorough with his work. Very nice and professional. Local businesses are the best!!!!

Clay & Alex did awesome. They cleaned my carpet better than any of the other companies I have used. Thank you

I had this guys clean my carpet they did a great job very professional nice equipment and very thorough good work ill be using steam wave again

Scammers. Clay tried double counting the number of rooms. Had to call him out on it. Then still charged twice on the hallway, plus added a $40 "mileage" fee. Do not use these guys unless you want to end up paying over $200 for a $130 job.

This was the worst carpet cleaning experience of our lives. I say this to help others avoid the same issues. The owner and his technician used extremely foul language while they were cleaning my carpets almost prompting me to tell them to leave shortly after they had begun. They moved no furniture at all. They did not put plastic under any of our wood furniture and yet cleaned right up to it. Their prices were significantly higher than the quote they gave us over the phone for the whole house coupon price. They don't cut any corners or give any leeway on extra rooms. We had them clean our carpets and all of our upholstery, none of which was done well at all. I just had to have our carpets recleaned after 1 month and the new company told me our carpets were filthy and that there was chemical residue left that may have caused permanent damage to our carpets. We also did not receive a free bottle of spot cleaner. When my husband called the next day about not moving the furniture, Clay told him that they only do the traffic patterns and exposed carpet unless asked!! Worse than any carpet cleaners I have had in the past. I would never use this company again so don't waste your money!

Worst experience. Don't ever use them, not even to clean your doormat. They didn't even try to resolve my complaint. They could care less. Just took my money ($230.00) and said "oh well, we're not going to try to resolve your complaint" Contacted BBB and they kept closing the case saying that it was assumed resolved. So much for that.

Clay & Alex did a great job on my tile and upholstery. I also had them out 6 months ago for my carpets like them so much I used them again. I will continue to use steamwave.

Very disappointing experience.They were very expensive and did not do a good job. The carpet cleaning was ok. They did my hardwood floors and put the sealnt on unevenly so it looks bad.The tile has some wierd substance on it in places, which does come out if you get on your hands and knees and scrub it.. They blew off doing my tile floors around my fountain because it was too much work.The edge between the tile and hardwoodfloor has lots of spillage. A very careless job of applications. I hope that cleans up. I asked them numerous times to keep the screen closed, but they kept keeping them open, lettin the wasps in. They left their food trash in my kitchen and helped themselves to storing their drinks in my refrigerator with out asking. They demanded I move most of the furniture and the reluctantly agreed to move most of the heavy stuff after I explained I had a bad back. They then left 3 heavy chairs outside for me to move inside. I had to hire someone to move them in. My hardwood floors now need to be stripped and re-done because of the bad job they did. All in all they will cost me a lot of money re-doing the job. I talked to them and they blamed everybody and everything except themselves.

Use 'em once, use 'em twice, use 'em EVERYTIME! With 3 kids our carpets get DIRTY. We've used a lot of different carpet cleaners and often tried the do-it-yourself route. After using Steam Wave the first time I'll never use anyone else. In fact when I called the 2nd time - I was using a coupon and wasn't sure I had the right place until Corey confirmed he left a magnet and spot remover the last time he was out - i'd found them! Then I booked the cleaning! My light colored carpets are beautiful again!

If you want the best job, by the best company, wih the best crew and best results. Call these guys at Steam Wave. Their prices are the same as the rest or even cheaper. I just found these guys and will be a customer for life. Thanks guys!!!!!!! I'm telling everyone I'm that happy.

I really never write these, but I don't want others to have to deal with the same problems we had with this company. To start, they were two and a half hours late for the scheduled cleaning time. No apology what so ever. He actually tried to lie and say that he had given us a two hour window. Not true. Even if that was the truth he STILL was late. We were planning on getting the 8 room whole house cleaning. Well, even though we have a very small house and were not cleaning the basement they found a way to make it more than 8 rooms, so we had to pay extra. If our house doesn't fit the whole house requirements no house will. They left the gate open so our dog could run free through the neighborhood, and the spot cleaner they advertise to give to everyone never made it to our house. Honestly, if I could give them 0 stars I would. Do not use this company!

I called about a 8 room $159 deal and got 8 rooms and few stairs, approved no more than $250 per my mgmt agreement and got charged $338. on my ole credit card. Also, had to babysit and hold hands through the whole process while enduring surgery for this crew. very frustrating. Would NOT call again.

Steam Wave (Carl) was very professional and informitive. We were renting and the carpets look great. Looks newer than when we originally moved in. I would recommend Steam Wave to anyone looking for the right guy to get the job done. Thanks Carl, we will be calling you again!!

Super nice guys! When I find companies that do awesome I try and make a point to tell as many people know as possible because it's hard to find great services that actually give you what you pay for! Thanks Clay looking forward to the next time I have you guys out again !

We had mixed results with Steam Wave. They did a good job on the carpet cleaning but their guarentee on the carpet stretching that was done proved to be worthless. We spent $400 to have that done with the promise that they'd come back again if it needed it. We made several calls in an attempt to schedule a follow-up stretching but couldn't get any response.

Steam Wave came today and it's like we have brand new carpet! They got stains out that had sat for months, including pet, coffee, and wine stains! Plus, Clay and Alex could not have been nicer people; they were super-accommodating and fun to chat with. I highly recommend.

Excellent. Carpet much cleaner than when I had them done with a different company. Will definitely use again.

Informative and professional. My carpet has never looked better. The guys were great. Thanks!

The technicians at SteamWave Carpet were very courteous and knowledgeable. Great service and I highly recommend them. Also they always have done a great job and are very punctual!!!

Technician showed up when promised, was friendly, courteous and professional. The best part? I have a spanking clean carpets.