Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

R
rmwash1988

01/27/2011

Provided by YP.com
Excellent Customer Service!

The reason that I will continue to purchase vehicles from Federico Chrysler Dodge is customer service! From the time we stepped onto the lot we were treated as if we were the most important customers there. We were asked what we were looking for and were given several options. Never once were we pressured to purchase a more expensive vehicle. Kerry specifically told us that what is important to him, is that we end up with a vehicle that works for us. We did! Craig and Ed did a wonderful job helping us getting familiar with the Journey before and after the purchase and the service since then in has been incredible. We have had the Journey in for routine oil changes and it has been very convenient. We will most certainly purchase our next vehicles from Federico Chrysler Dodge...soon, when our teens turn 16!

A
awallis2011

01/27/2011

Provided by YP.com
Awesome!!!

We had a fantastic experience at Federico Chrysler Dodge.



The customer service was remarkable. We were greeted right away. Jeremy and Kerry were friendly and knowledgeable. We felt right at home and were really pleased that they didn't try to pressure us into something. They asked us what we were looking for and helped us find the perfect car to fit our needs.



Jeremy explained everything to my husband and I before we left. We had our 9 year old daughter with us and they were so nice to her. She was entertained the whole time.



My husband was very happy with the price, but more important to us was the treatment we received when we were there. Bob Federico was kind enough to take time out of his busy night to introduce himself and talk to us.



We highly recommend this dealership and plan to buy our next car from them.

T
tedelvisdelmonte

01/14/2011

Provided by YP.com
great place - great deal love it

I purchased my car at Federico, great purchase. My salesman was very helpful, finance worked a miracle, i had no credit and they helped me out with little money down. Will send all my friends since they pay a hundred dollar fee for all referals.

M
misterservice

08/02/2010

Provided by YP.com
Review yourself

This dealership is the greatest ever!!!!!! Isn't that funny? Is it possible, sure. Probable? No. But I can type anything I want. Try being honest and let's just keep the people who are just out to slam someone off of here and ignore them. I just feel that this is a good place, they have never messed up with me. I guess they made money off of me, but they are supposed to. It's the American way. If business didn't make money, where would we be? Do you think Walmart doesn't make money on that $2 sleeve of socks? It probably costs them 95 cents to make. Anyway, you can't fault someone for making money. If they make too much money off of you, who's fault is that. So, in closing, review yourself. Do you deserve to be writing reviews?

B
blessed2010

07/19/2010

Provided by YP.com
Happy Customer

We have bought four vehicles from this dealer, and will definitely be back when its time for the fifth. I love the new dealership and the great inventory they always have on hand. The staff is always friendly and they make the buying process quick and painless.

B
bigtrucks101

07/17/2010

Provided by YP.com
Beautiful dealership with a very friendly staff

Best car buying experience I have ever had. Our sales person went above and beyond our expectations. He helped us pick out the perfect truck to pull our new boat. I would highly recommend anyone that I know to go see the guys at Federico.

B
birdsonbats

07/17/2010

Provided by YP.com
Great Experience

Federico recently did some service work on my truck and I was surprised at the treatment I recieved. They scheduled me right away when I told them about my issue. i was able to drop off my truck and head to work because they provided me with a service loaner at no cost to myself. They called me as soon as it was done and I was able to come pick it up after I got off work. This was a great experience for me and i would highly recomend this dealership to anyone.

J
jaimeevans

07/17/2010

Provided by YP.com
Great place

I purchased my car from here 5 years ago and use the service department for my every need. Everyone there treats me with respect and evn though it has been so long since I bought a car, I still know most of the sales staff and they are always courteous when I come in.

4
4beingreal

07/17/2010

Provided by YP.com
Unbeatable

I have purchased 3 vehicles from here in the last 3 years and wouldn't go anywhere else to buy a vehicle. I have always been treated wonderfully before, during and after the sale.

H
hppycmpr

07/17/2010

Provided by YP.com
great dealership

very pleased with the service i recieved. great selection of used cars. couldn't decide what i wanted.

P
philt123

07/17/2010

Provided by YP.com
WOW

I've been looking for a car for a while now and these guys located one, got it in, and I purchased! Great bunch of people up there at Federico!

F
financeguy1957

07/17/2010

Provided by YP.com
GREAT PLACE TO BUY

I recently purchased my Chrysler 2004 Kia from Federico Dodge and Jeep. I have to comment on this because it was the most enjoyable car buying experience I have ever had. My sales person Craig Schwartz was so great to work with no nonsense and a great deal !!!!!!!!!!!!!!! Thanks Taylor

DL
Dont L.

07/16/2010

Provided by YP.com
good service department

Just had the power window on my jeep go out and I was very happy with the service I got on this repair!

A
amayberry

07/15/2010

Provided by YP.com
A bad place to do business

I've been to a lot of dealerships over the years but this one takes the cake. The car had a couple small things like a couple dings and paint chips. At the time I was buying the car the salesman assured me these things would be taken care of. I had to call the owner to get any kind of service at all after the sale. The service manager was extremely rude and wouldn't give me a loaner car so I had to sit and wait 2 and a half hours for the dents to get fixed. Never again!

claimed iconBusiness Response08/02/2010

This is an ex-employee who is very bitter because he was let go due to an idiotic action that he perfomed to another salesman. He no longer works for Federico and after the owner did so much for him, he is being a jerk on a bunch of review postings. He changes his sign-on alot, but most of the time it will be something like this. Just give us a chance, we will show you we are human, but we try very hard to make our customers happy. Thank you for your time in reading this response. My name is Rick Reed and I am not afraid to put my name out there, because I am being truthful.

This listing has been claimed by a business representative.
JK
Jennifer K.

07/14/2010

Provided by YP.com
Horrible sales tactics

I found a car I really wanted at this place. I asked if the car had been in any accidents. The salesman showed me a history report that was not a carfax but it did state the car was accident-free. SOOOOO I dealt with a rude salesman, a rude manager and a finance guy that acted like he was seventeen. I got through that part. Two days later I noticed my bumper cover popped out a little and it turns out the car was wrecked. They won't do anything to fix my car either. This is why I don't like car dealerships and I certainly won't go back to this place.

B
badkharma

07/14/2010

Provided by YP.com
DO NOT GO HERE

What kind of people take advantage of a 67 year old woman? In my wildest dreams I never thought a dealership wouldn't take care of a problem that happened the second day I had the car. And it ended up costing me almost 700 dollars to fix it. I wouldn't go back there if it were the last dealership on Earth. And neither will anyone I talk to.

B
badkharma

07/14/2010

Provided by YP.com
This place is horrible

IF you but a car here expect problems and also expect to get NO help from the dealership at all. No one I know will do business with these people and I live in the area.

R
rollingthunder

07/14/2010

Provided by YP.com
Go somewhere else

if you buy a car here don't buy a warranty. There warranties cover nothing. And don't use their service department. They charged me 368 dollars to replace a water pump that was fine. I took the one they claimed to have taken off to autozone and had it tested, it was perfectly fine.

R
robertb1967

07/14/2010

Provided by YP.com
Horrible sales and service

After using high pressure sales tactics on my sister to buy a car, we find out the car had been wrecked. As if that isn't bad enough, the service department would do nothing to fix the things that were actually wrong with the car. NEVER go to this place

I
ironhead

07/13/2010

Provided by YP.com
Ask for a Carfax!

They tried to sell me a wrecked vehicle. The salesman showed me an

'autocheck" but the Carfax I got before I went to pick the truck showed it has extensive damage!!!!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon:
Tue:
Wed:
Thu:
Fri:
Sat:
Brands
Chrysler Dealer,Dodge Dealer, Federico
Payment method
financing available
Other Emails

Categories
New Car Dealers, Automobile Body Repairing & Painting, New Truck Dealers, Used Car Dealers
Suggest an Edit