Thousand Oaks at Austin Ranch

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We went to dinner at a friend's apartment at Austin Ranch this weekend and were really impressed. The Nature Preserve on the south side of the complexes of apartments and town homes is really cool. Their apartment overlooked part of the nature preserve and it didn't even feel like the concrete jungle of Dallas. I was impressed in general.

Great place to live. Beautiful scenery. So far so good!

I sincerely want to thank you for all your hard work. I am confident that if all of the Austin Ranch staff are as thorough, knowledgeable and pleasent as you are, I am going to be very satisfied.

I came in today searching for the perfect apartment, and without thinking twice, Angel knew just what would apartment would make me happy! I loved the choice, and I'm excited about becoming a resident of Austin Ranch!

Austin Ranch is a nice place to live.

My First Maintenance Request - Kudos!!! I put in my first set of requests today. I can’t believe how quickly someone came out and fixed everything. Thank you to the friendly lady who took my requests and to the maintenance staff who came out so promptly and fixed everything.

Kassundra was very helpful in assisting us with our community service project for school. We appreciate your help and participation. Very positive attitude, really polite. Kassundra, We would once again like to thank~you.

I lived here for three years and love it. The building is conveniently located near a grocery store, shopping and public transportation. The doormen are always on top of their game, the management is responsive and the neighborhood is safe. Overall, it's a great place to live!

Austin Ranch has some great amenities.

If you want to live where you have the best amenities then live here! Austin Ranch has it all. I can walk to get coffee, a sandwich, have my nails done, etc.

The office staff is going through some changes. It has all been for the better!! The new people I have met are truly working to serve our needs.

I lived at Austin Ranch for a short time; moving closer to work area. I have to say that I was very concerned with the reviews when I was first moving there, especially the noise comments. But I think it all has to do with which 'phase' of austin rach you live in. Make sure that you thoroughly discuss that with the agent, because the phase i lived in is closer the the park area, and the on the 'outskirts', which may be one of the reasons why it's so nice and calm. I can say that i have never seen any 'partying' here, even on the weekends. There are few people that drive home at night with their music blasting, but that doesn't go on for long. Once they park they pretty much go home. The apartment itself is really nice, with everything updated, nothing to complain about there. Other apartments as nice as austin ranch, at least the ones with as the stainless steel appliances etc., range from $1100 and up closer to Addison. So I have to say, austin ranch is great for the price. The gym is 2 story, and they have quite a few swimming pools. It is true that the leasing staff never have time for you really, but then again, it is a huge apartment complex. Maintenance is quite reliable from what i have seen (even though i did encounter a little scorpion once inside my apartment). The walls are pretty thin, but from reviews of other places, that's pretty much everywhere, even in the nicest, most pricy properties. Overall, Austin Ranch is pretty great if you like the area. That being said, the area is pretty boring. There is literally nothing, and I wouldn't be fooled by the little bars and shops they advertise. The reviews for those places are mediocre at best. And I do wish there was a starbucks. There is a brand new super target close by though. If you like a faster pace vibe, this is certainly not going to be like Addison or Uptown. If you don't care about that, and enjoy laying out by the pool all day and taking a quiet walk in the park, then it's a place for you. All in all, I would definitely recommend.

I recently put down a down payment for an apartment at this site with a scheduled move in on 3/28/09 with the intent of taking advantage of a look and lease option. In less than 24 hours, I called the leasing agent back to inform them that I just recently found out that I was under a longer committment than I thought at my recent address and would not be able to move in on 3/28/09. I asked them to refund the deposit (not the admin and the app fee). They informed me that since they took the apartment off the market for less than 24 hours that they could not refund me my money. Again, I was not scheduled to move in until 3/28/09. I failed to mention that the leasing agent gave me no notice that the refund was not available when I gave her the check. There are several other issues and concerns that I will be happy to share with you upon request. However, my intent of this email is to inform potential customers (like me) how this management team treats potential customers given unforeseen, uncontrollable circumstances. This is a very large Apartment complex and I clearly see how I would be treated as a number rather than a valued tenant. With the economy as it is, not many of us have $300 to just give to a business as I have been expected to do. Beware and don't expect this company to make any decisions in "Good Faith".