Friendly Computers

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OPEN NOW - Closes at 6:00pm

Since it was founded in 1992, Friendly Computers has become a leader in the rapidly-growing on-site computer service industry. Largely through positive word-of-mouth, Friendly Computers has grown from a one-man operation to a network with more than 80 franchises operating across the country.

What We Do

Friendly Computers helps clients repair, maintain and upgrade computer systems on-site, at business and at home. We can also custom-build computers to ensure clients are only paying for the features and functions they want and need. Together with our network of franchisees, we have helped thousands of clients with:

• Computer Diagnostics and Repair
• Wired and Wireless Networking
• Database Design
• Computer Upgrades
• Custom-Built Systems
• Service Contracts
• Recycling old laptops and desktops

Code of Ethics

• Recommend corrective and maintenance services and explain to the customer which of these are required to correct existing problems and which are for preventative maintenance.
• Offer the customer a price estimate for work to be performed.
• Obtain prior authorization for all work to be done in writing or by other means satisfactory to the customer.
• Make every effort to keep the customer informed about appointments and completion of deadlines.
• Complete an itemized invoice of components and services performed.
• Furnish the customer with information on any warranties covering components or services.
• Exercise reasonable care for the customer’s property while it is being serviced.
• Attempt to fix the customer’s problem the first time.
• Maintain a system for fair settlement of customer complaints.
• Cooperate with established consumer complaint mediation authorities.
• Uphold the high standards of our profession and seek to correct any and all abuses within the computer service industry.

Products

We sell New & Re-Certified PC’s and laptops. Check us regularly for our offerings. Currently in stock: Call for details; 702-625-3258