Powell Chevrolet is an automobile dealership that offers a wide range of new and used vehicles of various makes. It provides various types of cars, vans, minivans, wagons, cabs, hatchbacks, sedans, sport utility vehicles and coupes. Its Chevrolet models include the Colorado, Avalanche, Aveo, Cobalt, Equinox, Monte Carlo, Silverado, TrailBlazer and Suburban. The dealership also offers pre-owned models of various makes, including Chevrolet, Chrysler, Dodge, Pontiac, Mazda, Ford and Honda. Its vehicles are available in a wide range of trims and colors. It has special departments for vehicle servicing, finance, repairs and maintenance, accessories and credit. It provides credit applications, quotes and estimators. The dealership is located in Dallas and additionally provides online and 24-hour customer care services to its clients.
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Reviews

08/03/2015

Good Deal

Your service was so good, my boyfriend purchased a 2014 Corvette. Took my approval and some serious discussion but the deal went thru.

07/28/2015

Great Improvement

The service department has improved tremendously. The advisor seems to listen more to the concerns of the customer

07/28/2015

Great Improvement

The service department has improved tremendously. The advisor seems to listen more to the concerns of the customer

06/29/2015

Satisfied at all times!

service was excellent..would definetiely recommend..been coming here for years..excellent service everytime

06/29/2015

Satisfied at all times!

service was excellent..would definetiely recommend..been coming here for years..excellent service everytime

06/11/2015

Awareness on Customer Service

I think the employee are aware of good customer service and what it takes to get you back in for your next purchase.

06/11/2015

Awareness on Customer Service

I think the employee are aware of good customer service and what it takes to get you back in for your next purchase.

04/29/2015

Satisfied!

Our overall experience was GREAT! I've referred 2 potential customers to Manuel. Satisfied customers

S
shopaholic1974

06/04/2014

Provided by YPmobile
John Hughes

I recently purchased a 2014 Chevrolet Malibu and would like to thank John Hughes for all his hard work and dedication. I love my new car.

M
melody557

07/17/2012

Provided by YP.com
I brought in my 2010 Malibu fo...

I brought in my 2010 Malibu for service. We spoke about new cars. I was able to get into a new car and keep my payments the same.

claimed iconBusiness Response11/15/2012

We always like to hear from our happy customers. Thank you for your business and hope to see you in the future.

This listing has been claimed by a business representative.
A
avisrose

06/25/2012

Provided by YP.com
I was definitely satisfied wit...

I was definitely satisfied with my overall experience here! They even offered me a tour of the entire dealership and service department. Very friendly!

claimed iconBusiness Response11/15/2012

Thank you for the positive feedback. It is just as important to know what we do right well as the things that need improvement. Thanks again and we look forward to your continued business.

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B
beautifulzada

01/05/2012

Provided by YPmobile
Crooks

Worst customer service. They lie and cheat there way to making a sale. You reap what you sow. A car salesman career is usaully short lol

claimed iconBusiness Response11/15/2012

Here at Freedom we have undergone several changes from a year ago. One of which is how we are committed to understanding customer requests and fullfilling them to the best of our ability. So I know this response is long overdue and we have changed how we do anything and everything. So please accept our apology for your experience and just know that is not how we do business here at Freedom now.

This listing has been claimed by a business representative.
R
rsjs0102

06/27/2011

Provided by YP.com
I bought my Chevy Silverado Te...

I bought my Chevy Silverado Texas Edition here and I LOVE it!!! Best truck ever..Freedom beat out the other dealerships I had been price shopping at. Thanks for an easy painless purchase.. I will be using you for all my future vehicles.

M
melissa8973

06/27/2011

Provided by YP.com
After searching for weeks on e...

After searching for weeks on end trying to find a white Tahoe with low miles for a price within our budget finally a place we will now call ours, great experience.Honestly NO buyer’s remorse here, we did our research. We have and will always recommend our family and friends.

R
rose_tx2002

07/13/2010

Provided by YP.com
Try to avoid this place.

I love Chevrolet cars. They always seem to last long. I sent my Aveo to get an oil change and I ended up buying a 2010 Malibu. The sales person (Roslyn) was nice at first. Told her I wanted to stay at 350 and I ended up with a 410 payment with everything. It was a great deal and I couldn’t pass it up.



I signed all the paperwork and was ready to get all my stuff out of my old car into my new one. It was still in the dock waiting to get the oil change done and I didn’t have the keys. She said she would get my keys from the service manager so I can get my stuff out but never did. As soon as I signed all the paperwork she completely forgot about me. She was out helping some other customer so she could make a sale.



My husband and I waited 3 hours for her till finally we went up to the service manager ourselves, furious, and got it done ourselves.

The next day I picked up my floor mats. To much of my surprise it took 3 hours to tracker her down and get my mats.



3 days after I bought my car I realized it was missing the cargo nets. I have tried calling her constantly and even showing up at Freedom Chevrolet only to have “missed her” or rudely been told to “give me your number and I will call you back”. It has been three weeks and I still haven’t gotten them.



I have tried to speak to a manager about her but not one of them have called me back.



I will never go there ever again. I will stick to Classic Chevrolet like I should have done.

claimed iconBusiness Response11/15/2012

I do apologize for the inconvenience you experienced here at Freedom. I can assure you however we have made many changes to our process and policy to make sure such incidents rarely occur if they occur at all. Please know that we do hold every customer in the highest regard and consider them the most valuable asset to ours or any business.

This listing has been claimed by a business representative.

More Business Info

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Brands
Buick
Payment method
financing available
Neighborhoods
South Central Dallas, West Virginia Apartments
Amenities
GM Certified Used Vehicle,Pro Sho,Chevrolet Volt Sales And Service Dealer,Chevrolet Volt Service Only Dealer
Categories
New Car Dealers, Used Car Dealers
Other Information

Wi-Fi: No

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