Metro Lexus

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I Commend Katie, Steve and Barry. A terrific team who took care of my concerns as seamlessly as possible. Excellent overall experience.

The service keeps me coming back: I have no time to have my vechile serviced; I use the valet service, which is a huge help to me

This is our second RX purchased from Metro Lexus and we look forward to a continuation of the relationship.

Great operation, you should be very prouded.

Bob has taken very good care of me for many years now. Thank you!

Great facilities, no pressure sales,and great personnel

I went in for wind noise and squeaks they were accomadating and first work performed by Metro Lexus was under the warranty- they were extremely helpful!

My salesperson well informed, answered all questions and makes you feel comfortable.

Dealership is outstanding representative of Lexus brand. I will probably always own a Lexus I will purchase from metro

Paul Lambardo and the entire dealership were more concerned with us and our satisfaction than other Lexus dealers were. Metro Lexus please know, its not the closest Lexus store to our home

The exceptional service that Lexus delivers to its customer will continue to be a strong factor in retaining my loyalty to Lexus.

I've been a customer for over 12 years and I’m always very satisfied.

Everyone we dealt with were polite and professional. The facility itself is very

impressive. I used the car wash for the first time today and was very pleasantly surprised at quality of service.

Love Metro Lexus

Metro Lexus has a dedicated staff committed to making sure your experience is #1. I appreciate the timely and convenience of valet pick up and the use of a loaner car.

Very expensive service compared to my regular Lexus service center, very poor customer satisfaction - they listed many problems despite my Lexus dealer in Akron Canton giving a green-light to my car just recently. Most importantly they gave the car back to me after the repair they did(cost me close to 1000 for just two oxygen sensors and fuel induction cleaning) with a broken part in the engine room (I took the car back to them to repair the part they broke and good for them! they repaired it without question - who knows how many internal parts they have broken). The most distressing part is when I called them the operator directs the call but, they did not want to answer my call despite me calling 6-8 times. I guess they are trying to avoid after listening the voice mail I left the previous day, but being a medical doctor I know how important it is to listen to your customers. Will not recommend they center for service unless you don't have a choice. As to me I will take my car back to the Akron/Canton service center and will never come back here. On the other hand I do not know about their sales department and I can not give any comment on that.