Miller's Flowers & Grandma's Country House

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CLOSED NOW - Opens at 9:00am

A Unique store, fun for a girls day out! They always have cute wreaths and crafts! Also my favorite candle Hot Maple Toddy from Candleberry it makes your entire house smell wonderful!

Buyer beware. If you are ordering from out of town for local delivery through their website, you are not going to get anything close to what you see online. I paid $55 plus additional tax and delivery charges for a Teleflora Sunny Day Pitcher of Charm arrangement (upsized from the standard size to Deluxe) that I ordered through the website. They called me shortly after to tell me that they didn't have any of the pitcher vases, and could they substitute a comparable container. I said that was fine. After the flowers were delivered, a family member sent a picture of the arrangement, and I was horrified. What should have been a beautiful arrangement of pink and yellow was delivered as a hodgepodge of colors, with less than half as many blooms as pictured in the photo.

I called Millers the next morning to complain, and after 4 attempts they actually answered their phone. The person on the phone at first tried to interrupt anything that I said, and when I finally got her to stop interrupting and listen to my complaints, she was all excuses, and made no attempt to make things right. According to the person at Millers, the reason I got such a small pitiful arrangement for my $65 was the fault of Teleflora and their website, for advertising things that they don't have in stock. I told her that substituting the vase and flowers would have almost been OK, had she given me even close to the number of blooms that should have been in a Deluxe arrangement. Her excuse for that was that she followed Teleflora's "recipe", and that if you measured the arrangement in "inches" not in the number of actual flowers, then that's what I got. Again, there was no attempt on their part to make things right, only pitiful excuses.

Needless to say, even though I send flowers to relatives in Zanesville often, this will be the last time that Millers gets my business, and I informed them that I would be letting everyone in Zanesville know that their online ordering business is a rip-off. So, this review is my way of letting you, the online consumer, know that this business is a rip-off and you should go elsewhere.