Yreka Immediate Care

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CLOSED NOW - Opens atTomorrow 8:00am

The doctor and care provided is fine. However, the staff is horrendous
to deal with. On the rare occasions they actually answer the phone, they
are short and rude. I had to listen to a diatribe this morning from
whoever answered the phone about how short staffed they are. While I can
sympathize, as a customer, I just don't want to hear it. I don't want
to hear excuses about why after THREE WEEKS, I STILL have not received
required paperwork I need for my employer, nor did I receive a return
call I requested via voicemail 6 days earlier. It's not my problem your
office is short staffed. And it's beyond unprofessional to subject your
customers to complaintfests on the phone. Get it together.

The doctor and care provided is fine. However, the staff is horrendous to deal with. On the rare occasions they actually answer the phone, they are short and rude. I had to listen to a diatribe this morning from whoever answered the phone about how short staffed they are. While I can sympathize, as a customer, I just don't want to hear it. I don't want to hear excuses about why after THREE WEEKS, I STILL have not received required paperwork I need for my employer, nor did I receive a return call I requested via voicemail 6 days earlier. It's not my problem your office is short staffed. And it's beyond unprofessional to subject your customers to complaintfests on the phone. Get it together.