At Cindy Hoffman Dermatology, we believe that a doctor and patient become a team for treating an individuals need for dermatological care. Our physicians spend most of their time listening to and understanding your concerns and responding with the best treatment options for you. With the help of our professional staff, they also follow up to make sure that problems are resolved and your health improves. At Cindy Hoffman Dermatology, we recognize that your choice of a dermatologist is driven both by the doctor's competency and personality. When searching for dermatological treatment, you need a dermatologist who is experienced, understanding and supportive. You get this caring attitude from all the staff at Cindy Hoffman Dermatology every day. Our staff works together as a team to be sure we are responsive to your needs and keep you informed about your health issues. We look forward to getting to know you!Please call our Yorktown Heights, Carmel or Hyde Park office to schedule an appointment.
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PF
P F.

05/17/2018

Provided by YP.com

My 14 year old daughter was seeing Dr Hoffman for acne on her face and during the course of treatment, she started getting a rash on her neck. We went back to see Dr Hoffman for this rash exactly 13 days ago and she was prescribed another medicine to treat the rash. We were charged for a standard visit and we paid our copay at this time. After 12 days using the rash medicine she proscribed, the rash on my daughters neck was getting worse and was itching a lot, so called the office and they were kind enough to get her in the same day. The office proceeded to try and charge us again for the visit and when i questioned the fee and asked to speak to Dr Hoffman about this, i was told that she wasn't in and we were seeing her Physicians assistant. I asked the receptions to please call Dr Hoffman and allow me to speak to her, to which the receptionist disappeared for 5 minutes returning with the message that Dr Hoffman said everyone pays, every time, no matter what the circumstances are. Like any hard working person who feels wrongly charged, I questioned this with dislike and asked if i could be billed as i didn't bring any money with me expecting a comp visit because we returned for the same issue that had not been resolved with her previous diagnosis. At this point I was told that my 14 year old child would not be seen today without the copay of $30. I feel its truly shameful how this Dr Cindy Hoffman took this stance for a $30 copay. Besides the fact that the visit should have been no charge due to the visit being for the same issue from 12 days prior. Additionally, we had another occurrence with this office where we called multiple times to inquire about sending a prescription to a different pharmacy and the office did not return calls after i left multiple messages at the office. Then when i finally spoke to the office manager, she tells me there were no notes in the file from the visit in question and she didn't know what the prescription was for.

More Business Info

Hours
Regular Hours
Mon:
Tue:
Wed:
Thu:
Fri:
Sat - SunClosed
Services/Products
  • Permanent Hair Removal
  • Facial Spas
  • Anti-Aging
  • Deep Pore Cleansing
  • Clinical Skin Care
  • Men's Hair Removal
  • Skin Care
  • Hair Removal
  • Rosacea Treatment
  • Women's Hair Removal
  • Consultations
  • Laser Hair Removal
  • Men's Services
  • Facials
  • Microdermabrasion
  • Hair & Skin Care
  • Facial Cleansers
  • Deep Pore Cleansing Products
  • Eye Treatments
  • Botox
  • Acne Preparations
  • Anti-Aging Products
  • Lotions
  • Scrubs
  • Exfoliants
  • Skin Care Products
  • Natural Products
  • Facial Moisturizers
  • Toners
  • Scar Treatments
  • Tinted Moisturizers
  • Sun Damage Treatments
  • Microdermabrasion
Brands
AccutaneBotox
Payment method
amex, cash, check, discover, visa, mastercard
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Categories
Physicians & Surgeons, Dermatology, Beauty Salons, Hair Removal, Physicians & Surgeons, Physicians & Surgeons, Family Medicine & General Practice, Skin Care
Other Information

Specialties: Dermatology;Surgery