Apex TV & Appliance Service

Write a Review717-852-9555

CLOSED NOW - Closed

Above and beyond service repair and customer service. Dave was the tech, and he was a pleasure to have in my home and make the repairs. Professional, knowledgeable and a credit to APEX.

Finding a local business to service a Samsung stove/oven was challenging. The whole experience left me skeptical, however when Tyler arrived, he was personable and courteous. More importantly, it was clear immediately Tyler was an expert in his field. He immediately diagnosed the issue and made the necessary repair. We will definitely use Apex again!

Jamie Lagana was awesome. He was able to identify the problem, ordered parts, and came back and installed. The washer had a compounding issue that surprising was able to be fixed the same day as the original repair. He kept me in the loop the entire time. I would definitely recommend Jamie and Apex.

Jamie Lagana has excellent customer service. Very knowledgeable. Repaired the seals on our fridge with no problem.

Thank you,
Paul Johnson
125 Red Haven Rd.
New Cumberland, PA 17070
Work Order #78852

The owners of this company are very dishonest the customer service is very rude and ghetto. The technician damaged property in my home and despite the owners, Alex and Dave Nahum's assurance that they would rectify the situation; they continue to evade any requests for a status or update of this situation. I am currently seeking legal advice.

Jamie serviced our stove last week and was very professional and knowledgeable. We were very pleased with our service.

I am very pleased with my technician Brandon. He was professional, friendly, and very knowledgable. He quickly figured out the issue with my washing machine and had it fixed and running in under 30 minutes. It is still working perfectly. I highly recommend.

Dylan was on time, polite and experienced. He knew exactly what was wrong with my refrigerator and came prepared with the parts to fix it on the spot. Dylan explained what was wrong, why and how he fixed it.
From my first call to Apex just talking to the intake person I knew this was a professional outfit.

They have terrible customer service. We are in the process of waiting 4 weeks to get our fridge repaired. They ordered the parts and said they called my husband last week to schedule a time to schedule a repair. They called the wrong phone number. My husband called them today (Monday) for the second time and they said the parts are in but they don't have time to do it until next Monday!!! 5 weeks without our 2 yr old fridge. I will never use them again.

NOT A GOOD OUTFIT!!! DO NOT TRUST THEM... THEY HAD TOLD ME THE PART ALONE WOULD COST ME $776.00 AND THAT WAS WITHOUT LABOR TO REPAIR MY TV. SO I PICK UP TV TO TAKE ELSE WHERE, AND THE TOTAL TO REPAIR MY TV WAS $80.00
PLUS I WOULD BE VERY LEERY OF USEING THEM FOR OTHER REASONS I CANNOT MENTION HERE...

First and foremost, they actually have humans answering the phone. I left messages all day long with everyone in the book. They booked me for the same afternoon (thank GOD-it was HOT and I was irritable) The guy showed up and fixed my air conditioner and it was reasonable (another co. said I needed a whole new unit). So far, the house is cool. Would use in the future.

DO NOT USE THIS COMPANY!!! VERY UNRELIABLE AND UNPROFESSIONAL. THEY DO NOT CALL OR SHOW UP ON TIME.....TWICE THEY DIDN'T SHOW AT ALL. WE HAD 2 WASHERS TO BE FIXED ON LOCATION AS WELL AS A ICE MAKER. WE WORKED (UNHAPPILY) WITH THEM FOR 5 WEEKS TOTAL AND OUR ICE MAKER NEVER DID GET FIXED. NEVER ONCE DID WE GET A CALL LETTING US KNOW THAT THE PARTS FOR THE WASHERS CAME IN. I MADE THE CALL TO CHECK ON THE STATUS. ALL 4 TIMES (BETWEEN WASHERS & ICEMAKER) THE PARTS WERE THERE ALREADY BUT THEY NEVER BOTHERED TO CALL ME. AFTER CONFRONTING THEM ABOUT THIER UNPROFESSIONAL AND UNRELIABLE SERVICES, THEY HUNG UP ON ME. WE WILL BE USING ANOTHER COMAPNY FROM HERE ON OUT. *****BEWARE OF THE HORRIBLE SERVICE!****

These guys are great from start to finish and when Haire America gave us such a hard time on warranty replacement they stayed right with us. Sending multiple faxes to Haire because they lie and say they never got it so they don't have to make good on their warranty. Thank you guys for putting up with us taking care of anything we requested even when you had already done it twice before.