Mike's Pool Service

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Two years ago I hired Mike's Swimming Pool Service to re marbleize my in ground pool, and purchased a new cover for it. For the service and cover, I spent around $15,000. I was not happy with the quality of their work because the steps of the pool were uneven and rough. I brought this to his attention and he said he would grind them level and smooth when they opened the pool the following summer, which he never did, despite my reminders. Foolishly, I continued to use them, believing he would make things right with my continued business, and had them open up the pool again this summer. Together we confirmed that the chemistry of the pool was perfect, but shortly after the pool was opened, brown staining appeared on the bluestone. I also discovered a large rip in the seam of the cover that was clearly not there when it was secured on the pool before they opened it. In addition, they told me that the pool filter had leaks that needed repair, but there were no leaks in at the end of the season last year, and they were the ones who winterized everything. Over the past two weeks I have called his office...9 times I spoke to his secretary who swore he would call me back to discuss these issues, but I have yet to receive a call back. I now need to spend a significant amount of money replacing the bluestone and cover. I would NEVER recommend this business to anyone and suggest you look to a more reputable company for your pool services. Completely unprofessional, needless to say I will never do business with them again.

No call no showed for my pool opening.