ABC Alterations

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May fixed my wedding gown and I loved it! She made it perfect for my special day and it was super affordable. I'm getting ready to take some pants to her to fix and I'm sure she will do a great job.

Brought 2 ball gowns to be altered. One of the dresses was dropped off in a jewel-toned blue. When we went to pick it up, its ruffles were faded to nearly white on the left side. I told May that it was a different color and she told me 'she didn't do anything to it.' I tried the dresses on my daughters and the alterations were subpar. The faded one was much too tight in the bust and very loose in the waist. The other was more than 4 inches too short (from the floor), it was visibly uneven, and the closure at the neck was ill-fitting and coming apart at the seams. I told May I was not happy. The dress was sun-faded. There is a dress rack in their front window with several unprotected dresses in this direct summer sunlight.



We felt that we should be refunded our alteration money since we had to have both dresses redone. We also decided that the extreme fading on the left side rendered the dress unwearable. We also requested that they pay to have that dress replaced. The alterations were $320 and the replacement cost of the dress is $300. We asked for $620 back. We brought an original catalog image of how the dress looked when we brought it in.



May's husband refunded our alteration costs ($320). But, refused to pay for the replacement cost of the dress. They said they not take responsibility for the sun fading on the dress.



When ABC Alterations gives us replacement cost for the dress, we will remove this review.

I came here to fixed my pants and a sundress that I had to buy, but wouldn't fit me. I brought it to May, one of the staff, and she fixed me right up. She was wonderful. She gave me her honest opinion about what looked good and what did not. After a short time, I picked up my clothes and everything not only looked GREAT, but fit so well all around. Did I tell you how reasonable the price was? I thought for sure I was going to go broke when I got the bill, but I was amazed on how little it cost me to get all my clothes done. I am so glad I found this place and I will definitely be back. I highly recommend this place to anyone that needs great alteration work, short time, and great pricing.

I brought the most important dress of my life to ABC Alteration. The staff were very courteous. I appreciate the wonderful service and great work done on it. The environment was clean and comfortable. My wedding dress was perfect and was done at a timely manner as promised. I will definitely be back!!! One more thing...the prices are extremely affordable. Very reasonable!