All Heating Service

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We had a super experience with All Heating Services from making the initial appointment to the diagnosis of our gas fireplace problem to the actual repair. The appointment process was very responsive and I appreciated the email and phone confirmations. When Thomas, along with Mike, came to inspect our fireplace, it was a brand (Monessen) they were not familiar with but despite the complexity of this system they quickly disassembled it and found the problem. The repair required a part order and a week-long wait, but all of that was on the timeline promised. When Thomas returned to replace the faulty part he was quick, pleasant to interact with, and thorough in his work. He went above and beyond in cleaning the fireplace and replacing the base glass beads and rocks in a more effective and artistic way than the original. We were very impressed and pleased. I would use All Heating Services for all future gas fireplace, and now furnace service as well. Special thanks to Thomas.

My furnace had problems, I called in and got an appointment the next morning so they could look into it. The service man was friendly and happy to listen to what I knew of the issue, then work through diagnosing and fixing the problem. Excellent customer service!

Mike was friendly & professional even vacuumed the area when finished. My Golden Retriever was in love with him. The glass is so clean on my gas fireplace after repair, that it looks like there isn’t any glass. I missed the use of my fireplace while waiting for the part or it would be a 5 star.

This business is deceptive and near impossible to get ahold of, if you have questions after the service has been performed. We were in the process of closing on our home and one of the buyer conditions was to have the furnace serviced and inspected. The service visit was quick but when we needed information for the agents, they tooks DAYS and more than 15 calls to get a call back. On top of that, we asked if they would take the bill out at closing and they said they could for a SMALL fee. Our bill was $189 and the SMALL fee was $280! Loan sharks take a smaller percentage.