Sunset Limousine Service

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Don't even think about it!

My son and his buddies booked a stretch Hummer for 6 couples headed for the Senior Prom. Everything was confirmed the week before. They collected money and eagerly anticipated their luxury ride. The car was supposed to show up by 5:00 PM. When they called to check at 4:55, they were told the limo was on the way. When they called again at 5:15, they were told there was no driver available and panic ensued as we scrambled to get them to their prom. How much more unprofessional can you get?

This is the worst limo service. More like limo headache. I had helped my aunt book this limo service for my cousins sweet 15 and had 17 kids in her court. So we reserved the hummer limo for June 15th. We thought we were getting a pretty good deal so put down deposit months ago. My aunt thought something was sketchy and of course I assured her it would be fine. 3 days before the party my aunt called to confirm and he (John cataldo) if that's even his name, said everything was all set for 3:00pm. Come the day of, while I was getting other things ready, at 3:30 my aunt comes to me agitated and says" I knew it this guy wasn't going to show up." She had called and he hung up on her and wouldn't answer her calls. So I called from my phone and he gladly picked up. I asked what was going on and he said he was workin on finding another car. No we don't want just any other car we want what we asked for!! Not a very pleasant conversation and hung up on me. Wouldn't answer when I called or when I used other phones. VERY UNPROFESSIONAL!! I even texted him and he said he was at church doing a wedding. Unmmm! Hello not my problem, thats why its called a reservation. If you can't manage time and people maybe you shouldn't be in business. This place is a joke. Please people don't bother with this company. And I would expect that he reads his emails, my aunt wants her deposit back but no response. If your reading this John, thanks for ruining a great day! Everything else we reserved was there on time

Awful, driver didn't show up for pick up, when we called the owner he offered nothing to solve the problem, so we were left without transportation

Used them for my daughter's sweet 16bday. The owner John C. did a wonderful job arranging the limo. The driver was excellent!!! He arrived early and was very patient and accommodating. The rates and customer service can't be beat! I'll certainly be using them again.

Would definitely recommend! Sunset has great customer service - I have used them several times and from my initial call to book the limo to the night of the event, they nave always been professional and courteous. The cars have been clean and in good shape. I would highly recommend them to anyone looking for a limo!

My friends and I wanted to go to a concert in town, the headache that came after thinking of the traffic and who would drive just wasn't worth the hassle. One of my friends suggested getting a limo. I COULDN'T THINK OF A BETTER IDEA!. We found Sunset on here. The driver was fabulous and a lot of fun. We went to dinner and then the concert. I would refer any friend, family member or stranger to use Sunset. They are professional, fun and their limos are spotless.