Marco's Car Wash & Lube

Write a Review336-760-6004

CLOSED NOW - Opens at 8:00am

"THE FIRST AND THE LAST" for me !!

spend 100 dollars for nothing...

I've paid 100 dollars for the "INTERIOR DETAILING".

at 10 am I put my car there, at 5 pm they call me, they said my car was ready. when I see my car, my car is still very dirty (hmm ... the word DETAILS different for each person). I asked the manager why is still not clean, but he said that "it is the best we can do" I am very disappointed with that answer, but i gave them 10 dollars tips before i go home. and when I got home, I realized that there was something missing. and I'm back again to ask for the manager and he said "i think we don't have it". ....VERY PROFESSIONAL BUSINESS.....

good job !!

I'm so disappointed in this business! I live a few minutes away so it's so convenient for me to get my car cleaned there. I have been going for years to this place and always been pleased. I payed 25 dollars and it looked okay till I got home and the roof was still horribly dirty. So I call and ask for manager and I told him how I had left no longer than 5 min and how bad it looked. I have a white car so it's easily noticed. Told him I could come right back. Explained to him how I was disatisfied and that I had been coming for Years and he didn't care got an attitude. Said he would only fix it tomorrow and I was headed on a business trip to charlotte so I wouldn't be able to make it back in time. He said he couldn't do anything. Even though they didn't close for another 30. I told him that's not how you treat customers and that I wouldn't return if he gave such horrible customer service. Said he didn't care if he lost me as a customer. I just believe that you should treat customers that way. You should always fix a problem. I'm choosing to never go back. That's not a business I would choose to support anymore.