Forsyth Medical Supply
3041 Trenwest Dr, Winston Salem, NC 27103
Reviews
10/28/2013
Provided by SuperpagesI called this firm to order a specific product recommended by my therapist. I was told they had it in stock, I paid for it by phone, had my son pick up and install it. When I saw it, it was exactly what my therapist told me not to get. I complained and they said they explained the difference, which was a lie. Had they said they did not have it I would have continued shopping. My message is beware, these people think they can substitute without your approval.
04/10/2012
Provided by SuperpagesEverytime I got Ostomy bags for my son from Forsyth Medical Supply the bags were defaulted and couldn't be used when I told them the bags were no good they said they could not refund my money b/c I "used" the bags. The bag itself would separate from the seal and they said I must of been applying it to my son wrong.. He's had the Ostomy for 2 years since he was 24 hours old do you really think I don't know how to put it on my own kid by now?! Very rude and I would NEVER NO MATTER WHAT recommend ANYONE to shop here.. Horrible customer service and very rude..
01/16/2012
Provided by SuperpagesBeware! The rudest people you will come in contact with if you dare to change your mind about a rental item. I went by on 12/23 to ask about renting a knee walker for the months of Jan. & Feb.2012, to use after surgery on 12/28. I ASKED sales clerk if I needed to RESERVE it or take it with me due to the upcoming holidays. Clerk told my son, me & another sales clerk that I could go ahead & take it with me & the RENTAL FEE WOULDN'T START UNTIL Jan.1st. I decided to return it when they reopened for business on 12/27 because I would not be able to use it until a later date. My husband returned it on his lunch break & they would not refund the entire $200 charge saying I "had it for use for those 3 days & rent for those days was $30." even when I told them it was never moved from my van.The manager rudely told me "that's your word" & said her sales girls would NEVER do that because they knew her rules.I told her I would call BBB & she said "go ahead!" & hung up on me. VERY RUDE & LIED TO ME
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Services/Products
- Bathroom Aids Compression Stockings Cushions Lift Chairs Ostomy Supplies Walking Aids Wound Care
- Brands
- pride
- Payment method
- visa, master card
- Other Link
- Categories
- Surgical Appliances & Supplies, Hospital Equipment & Supplies, Medical Equipment & Supplies, Orthopedic Appliances