Tri State Mechanical Services

Write a Review302-658-9100

OPEN NOW - Closes at 7:00pm

The man running this firm has lied to me and about me. In addition he has wasted my time by quoting on a job and then not following through. His BBB rating appears to be F. My advice, do not go near this company unless you want to be cheated. He appears to me to be mentally unstable.

With winter approaching, I contacted my warranty company for service. I received a call from Tri-Atate Mechanical. The owner of the company checked out my system, explained the problems and the work required, with options. When Mr. Nardo left, I checked out his company. I have to admit, I was very surprised by the negative comments, but to be safe, I had two independent estimates done. One contractor's price was 30% higher, without any options, the other suggested a whole new system. Mr. Nardo did the work. He walked me through the process, explained what and why, and completed the jib efficiently and very professionally. My system runs beautifully. Honestly, I wouldn't have anyone but Mr. Nardo of Tri-State Mechanical!

I recommend Dan Nardo's Tri State Mechanical Services highly and with confidence. I first encountered this quality and very prompt company through my home warranty service AHS. My Centeral Air unit was defected and Dan Nardo replaced my unit. I have had several issues since and I request Tri State Mechanical for all of my plumming and A/C and Heating issues. Tri State Mechanical and Dan Nardo are my number one choice in this area. Prompt, courteous and experience service with a wonderful smile.

As a real estate agent . I have dealt with this company for many years and have always had very excellent service! The owner is experienced and knowledgeable and because of that, I never had any repeat calls. Always prompt for appointments and work is of excellent quality.

All the reviews associated with this ad have been true. My experience started off well; very responsive, communicated. And then things went terribly wrong REALLY fast. And i also worked through my home warranty company. Unfortunately they sided with the contractor and not the paying customer. I was charged $200 for a permit and $200 for disposal. After consulting with various HVAC companies in the area and an HVAC Friend - all confirmee that disposal costs should be $0 or very, very small. And secondly - I never physically saw a permit and no one came to inspect the work from L&I (Licenses & Inspections Dept) that issue the permits. Not to mention a permit at minimum could cost $60. The guy is a conartist for sure...he came and went from my house and did work when i wasn't even there. Not to mention my friend had to come out anyway to supply additional Freon to the system because an inadequate amount was initially installed. Please be careful and do more research before hiring.

Like the other reviewer, our home warranty contacted this (so-called) company for a repair/replacement. The owner came out to assess the situation. He was a friendly guy, but I had an uneasy feeling about him as I read the other two reviews. I tried to transfer my claim to another company, but the home warranty provider said they couldn't because he already accepted the job. Nonetheless, to make a very long story short. This dude padded the bill. Not only did we have to pay our deductible, but he wanted us to pay an additional $760.00, of which the home warranty provider would NOT cover. He was charging us $200.00 for a permit and $200.00 for disposal, plus some other bogus fees. I contacted the New Castle County Government Center and they said the permit is $60.00 NOT $200.00 AND when I contacted IDS (trash service), they said, it would not cost us anything to dispose of it since they allow one one bulk item. The guy is a fraud; he is looking to take advantage of anyone to get a dollar. STAY AWAY!!!

If you have a home warranty contract, ask for the name of the service provider first. Do your research by doing a search under the name of the company and/or owner. If you see reasonable ratings then accept the company as your repair service. We decided to pay more for a license professional to do the job. We felt at peace paying more to a reputable business.

I'm going to invoke my right to share my negative customer service experience with 10 or morepeople.

DO NOT USE



Danny Took 2 1/2 weeks to do absolutely nothing except try to demand money for repairs he did not make.



He was assigned to use by our home warranty if this happens to you demand someonelse be sent.

This company is horrible. They will ask for money up front, start your job and not finish. Then you will have to take them to court and spend thousands more to not recover but maybe a small portion of your money. Don't believe it? Look at their office in the heart of crack infested neighborhood of Wilmington. Do yourself a favor and get a real responsible company that will finish the work. Its worth the extra money. Avoid this company like the plague. Beware! You have been warned.