Delaware Pet Cremations Inc
304 Robinson Ln, Wilmington, DE 19805
Reviews
01/13/2014
My name is Katie I'm with FurrButts Photography. I have used DPC twice now. Both of my babes passed within 7 weeks of each other. The first time they were wonderful. When my 18 year old babe that I adopted 16 years ago needed to go, of course I would take him there. HUGE MISTAKE! I had the Vet Dr. Flannigan come to the house to help him pass and she took him with her. I had a bad feeling so I called DPC to ensure that we were getting the full service that we paid $225 for. Kathy at DPC ensured me we were. His Paw Print was NOT in the bag! I picked him up on a Friday and by the time I opened the bag they were closed. I called and left a message, the owner/ so called grief counselor, Rob calls back and tells me he will check on Monday. ON MONDAY! I had to sit and wait all weekend to now find out they NEVER did it!!! I had to call THEM, they opened at 7am and I never got a call! This can NOT be fixed, It can NOT be taken back, He is on my mantle in a box! I will never have this treasure that was so very important to me! So if you decide to use them make sure that in your moment of intense grief you MAKE SURE because otherwise the 2 simple things that they do may NOT get done properly! And you get to pay for it not only with your money but also with your heart!
More Business Info
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- BBB Rating
- Hours
- Regular Hours
Mon - Thu: Fri: - Services/Products
- Pet Cremations
- Pick-Up Services
- Prearranged Funeral Planning & Counseling
- in home euthenasia, grief counseling
- Pet Urns & Caskets
- Pet Urns
- Jewelry,
- Payment method
- master card, amex, check, discover, visa
- Categories
- Crematories, Pet Cemeteries & Crematories