Vinyl Fence Connection

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This company is HORRIBLE!!!!I wouldn't even give them a one star rating. They lied about everything. We paid to have our old fence taken out. No conditions were stated when they came out to give us a quote. Then they proceeded to leave all the T posts when they removed the fence. When we called and complained that they didn't remove the whole fence and they said that they do not remove T posts. One of the T posts they left was actually cemented in with one of the posts they installed. They also broke some of the old wood posts off and left the bases and never removed them, even after we complained about that. They threw dirt all over our grass and didn't cover up the holes they dug. We had to call to get them to do that. They put an 8 ft gate in instead of a 10 ft gate and the only reason it was changed was because I went out to check on their work. The guy putting it in refused to change it because it was not on the work order, but then decided to after I threw a fit. Because of this the fence posts aren't spaced evenly. We complained about that and the co. told us that they would take care of it on the final bill. When we got the bill, they did not discount for it. When my husband complained, the co. told him that they had given us enough discounts. They told us that the job would take 2 weeks and it took 3 months. They had every excuse in the book on why they were taking so long and the only reason they did it that fast was because we called them weekly to find out where they were. They told us that satisfaction was guaranteed, but yet again they lied, because they DO NOT CARE if you are happy. They are liars and cheats. Please save yourself and steer clear of them. I wished I had checked the BBB before I got them to do the fence for me.

This company is AWESOME! Very high quality products and exceptionally good service (I've used other companies before, and they don't even compare). Justin and team went well above and beyond the call of duty to make sure we were very, very happy. I would DEFINITELY recommend this company to anyone, and will definitely be using them in the future for any projects I have. Thank you for such a great experience!!!

Worst company I have ever worked with. Yes the quote was the best price, but I would have gladly spent an extra $1500 to have better service, not wait 2 months after my first payment ($2,500 - Half) and to have accurate expectation

Quote came in lower than all the others. I guess there was a reason. Once I paid the deposit, the cost kept going up because the salesman didn't quote several things that were needed. First, there was extra hardware they needed. Then they forgot to quote on drilling into the concrete. If I had known the true cost when I was bidding it out, I probably wouldn't have gone with them.They have no interest in accepting responsibility for the bad quote from the salesman and working with me. Second complaint - After talking me out of the 12 foot double gate design I really wanted, I ended up with a 10 foot gate and a 2 foot spacer over my RV pad. Now I can't really use the whole RV pad. It's a terrible design. Choose a different company that will treat you like the customer instead of like they are doing you a favor.