Napa Auto Parts - Genuine Parts Company

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Napa is know to have many defective parts and I am so tired of taking parts back and then being treated rudely first by the assistant manager and then the manager. Napa does not have a workable parts return and refuses to refund my money so I can get the part that does work. They will not be recommended by me, my first and last time dealing with them.

What is wrong with Napa corporation that they can not see that Napa on New Britain Ave. has the rudest boys that work for them. If it were privately owned they would be FIRED. Maybe they should hire men that know how to do their job. DB

Unfortunately this store is limited with good customer service, delivery on a timely fashion and respect for customers who buy from them. This store has been struggling for a long time. They need to look at who is running the store. Do not recommend.

The boys at Napa need to get fired for the lousy customer service they put out. It's all a game until Napa corp. gets involved.

This is one of the worst store to do business with. They put you on hold forever and when they do pick up they don't anything. This Napa is a joke or should I say the people that work there are.