Pancake Towing

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Bait & Switch Practices! Never again will I use Pancake Towing Services. I needed a tow for my 1981 Corvette, called Pancake, which I used in the past with no issues, was very explicit that I needed a flatbed because of the Corvette body style, was quoted $85.00 for the hook up, $4.00 a mile and a fee of $7.00 for using my credit card, which was also a gross over charge, but that is not the issue. When I went back over the quote with whom I came to find out is the mother, was requoted the same prices. When the car was dropped off at the garage, the new price was $100.00 for the hook up. When the driver, who by the way did a great job, called in for the total, the price was jacked up $15.00. When I got on the phone with her, which got confrontational, she was very confident that she told me that "Since the car is a 1981 Corvette, the cost is $15.00 more for hook up." This was never discussed and took me by great surprise. Little does she know that I recorded the phone call from my cell and have played it back 3 times, never a mention of an additional $15.00 because the car is a Corvette, how does that change the price any how? Not sure how I am pursuing but figured this was a good place to start.

Terrible, had a driver sit in his car for 2 hours never called him back to tell him he was not coming never came to access the situation this driver has been a member for 59 years with AAA sorry excuse for a towing company Triple AAA needs to get better towing companies and more than 1

Last Wednesday, Jan. 4th, it was bitter cold with snow on the side of the road. I had a flat tire. Joe was there in a very short time. He would not let me get out of the car. Eighteen wheelers were going by. He had to unpack my trunk,was extremely nice and helpful. He does not make enough to do what he did. THANK YOU JOE!!!!