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W
wr2012

08/15/2012

Provided by YP.com
We used UHM to finish our base...

3/9/12: We used UHM to finish our basement. Studs, electrical, drywall and mud/taping done quickly with sub-contractors I would use again. Remaining items were a continuous struggle. UHM tried to get by with bare minimum. Awful project management and constantly needing to be reminded of unresolved items. Sloppy workmanship req’d numerous touch-ups, especially paint (done by contractor’s DAD). Lots of footwork & babysitting req’d on our end to ensure correct items were ordered/installed. Poor communication & response from project manager; lots of excuses. Project looks good in the end, thanks to our constant attention. In the end, we were too exhausted to still argue about the little details that were important to us. Project manager proved he was capable of being attentive at the very end when the loan (which had expired due to project taking over 90 days!!) needed to be reapplied for and collected for final payment.



8/15/12: In response to the business owner's claims- I'd like to clarify that the "extras" listed (custom cabinets, tile bath flooring and upgraded carpeting) were done AT AN ADDITIONAL COST meaning we paid the difference in price to go from stock to upgraded content. Also, delay due to required rescheduling was not our primary concern. It was the poor craftsmanship, delivery of incorrect material, lack of attention to instructions and details. Additionally there was a lot of unnecessary footwork by us when we were paying UHM to manage the project for us. As you can see, almost half a year later, this experience still aggravates us!

claimed iconBusiness Response06/05/2012

This basement remodel started out the way all of our projects go (just as scheduled) until the customer noticed a small leak on one of the walls already finished by there builder, when they noticed the leak they stopped us from working, understandable butthey weren't able to get anyone there for there price for more than 2 1/2 weeks) After the wall was fixed it was a struggle to get my guys rescheduled around already scheduled projects prior to there leaky wall. I really love they way its put "project looks good in the end ,thanks to our constant attention." like they did the work. In the end they recieved a beautiful (champagne taste) custom finished basement with special order cabinets for the bar (stock cabinets included in contract),custom built shower tiled floor (pan style floor in contract) upgraded carpet & crown molding , many other extras all on a beer budget.

This listing has been claimed by a business representative.
S
smiley_bud

04/29/2012

Provided by YP.com
These guys did a fabulous job ...

These guys did a fabulous job on our finished basement 950 sq ft of living space ,full bath and custom wet bar. We just LOVE it. The comunication was excellent i let them do there thing and they were done in just under 4 weeks , flooring and all. Our upstairs bath is next, already have Mike scheduled to come out May 10th.

Very nice job Ultimate Home Makeover.

N
nate987

07/07/2011

Provided by YP.com
I love my new roof. The projec...

I love my new roof. The project went just like Mike said it would. The crew was very polite and did one heck of a job on clean up , its like they were never here. The job was done all in one day just as promised. Very good job!!!!!!!!

E
eric.thibodeau

09/30/2010

Provided by YP.com
Very Unprofessional

We had our porch done by them this summer. The porch fell within the first month and its currently 3 months later and they have not fixed it. they do not return phone calls. do not use this companie we are out over $5,000

claimed iconBusiness Response10/22/2011

Can someone from yellowpages contact me.

This listing has been claimed by a business representative.

More Business Info

Hours
Regular Hours
Mon - Sun:
Extra Phones

Phone: 586-264-0262

TollFree: 888-584-8884

Services/Products
  • Disability Remodeling, Kitchen Remodeling, Bathroom Remodeling
  • Bathroom Remodeling, Disability Remodeling, Kitchen Remodeling
  • Rain Gutters, Asphalt Shingle Installation, Install Seamless Metal Gutters, Vinyl Siding Installation
  • Window Replacement, Door Hanging
  • Door Hanging, Window Replacement
  • Vinyl Siding Installation, Rain Gutters, Install Seamless Metal Gutters, Asphalt Shingle Installation
Neighborhoods
Northwest Warren, Warren
AKA

Ultimate Home Makeover, Inc.

Categories
Home Improvements, Altering & Remodeling Contractors, Basement Contractors, Bathroom Remodeling, Concrete Contractors, Construction Consultants, Home Design & Planning, Insulation Contractors, Kitchen Planning & Remodeling Service, Landscape Contractors, Landscaping & Lawn Services, Patio Builders, Patio Covers & Enclosures, Residential Designers, Siding Contractors, Sunrooms & Solariums
Other Information

Services: Disability Remodeling, Kitchen Remodeling, Bathroom Remodeling, Bathroom Remodeling, Disability Remodeling, Kitchen Remodeling, Rain Gutters, Asphalt Shingle Installation, Install Seamless Metal Gutters, Vinyl Siding Installation, Window Replacement, Door Hanging, Door Hanging, Window Replacement, Vinyl Siding Installation, Rain Gutters, Install Seamless Metal Gutters, Asphalt Shingle Installation

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