Cluett's

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I purchased my order on 7/25/21 paid in full. I was told my appliance would be delivered and installed on 9/8/21 the only reason it was far out is I was doing a kitchen remodel and I didn’t want to have to move the date. Now mind you they called the week of 7/28 and told me all appliance were in & I confirmed delivery which I thought was very fast. We’ll I review the order So I went to the store spoke with a different women who said we can change the microwave to finger print resistant but the stove it would push out my delivery so I said no I need my kitchen back but she could upgrade my stove which I asked multiple time if it was in stock & still be delivered 9/8 which she confirmed. So delivery day comes the man calls me says he is 20mins out no problem. He gets here & tells me he only is doing the microwave and dishwasher &that there is no delivery dates for my stove or fridge and that a women called me and explained this to me yesterday 9/7. I never received a call I showed him my call log in my phone. Then I pull up the microwave online it’s the wrong one. On top of that he tells me the dishwasher is a floor model. I spent over 5k on appliance why would I buy a floor model. So he takes it all back I go down to the store they tell me I’m a liar, that they are refunding me & I can go else where. I said I need appliance they said you have been doing without already so just keep doing what Your doing leaving me high and dry. Why would I lie about a delivery date? Why would I have not had a delivery date for 2 out of 4 appliance when they were all bought at the same time? How can I have just been in and never told once my fridge and stove didn’t have a delivery date when I verified on Saturday. They also say there’s a video of me in the store& that I never spoke of delivery for 9/8 but they couldn’t see that the women who didn’t give me a refund check I had to tell them she was mailing it. I will never recommend this place.I do not take being called a liar lightly

I went to both stores and found them very helpful and pleasant to deal with. pricing was very good and seemed to be very well informed on there product. I will defiantly go back for my next appliance.