Zylstra Automotive
2230 E Main St, Visalia, CA 93292
Reviews
06/22/2013
Provided by YP.comwhen they write: At Zylstra Automotive you know you are bringing your vehicle to a place where you can trust to get you back on the road quickly and safely...Believe it! Excellent service and great customer service on my 2000 Mercury. Thanks, Sean Zylstra for making me a satisfied customer! I'll be back.
08/09/2012
Provided by YPmobileSloppy service .HANDS DOWN ONE THE WORST ! very slow workers , unfriendly service
Hi Phillip_400 I am sorry to hear that you had such a bad experience at our shop. I want to personally apologize for this, one of our goals is to have one of the best customer service. If there is something we can do to fix this please contact us, I hope that we can mend our relationship.
05/23/2012
Provided by YP.comHands down the best automotive repair and service shop I have ever been to. Friendly staff, excellent customer service and great mechanics. I really am happy I can support a locally operated and run business. I had taken my diesel truck to a local dealer and spent thousands of dollars trying to find out why my diesel was down on power to no avail; it took Sean at Zylstra Automotive only half a day and my truck was fixed! I will only take my truck to Zylstra for repairs, oil changes, and general maintenance.
05/22/2012
Provided by YP.comThey're the best! They always take care of me like I am part of the family. I wouldn't take my vehicles anywhere else.
02/20/2012
Provided by YP.comI chose this company because they have certified techs and great management. They do all of my vehicle service and upgrades and have now for several years. I have never had an issue with their work. If you want quality work done right the first time you do have to pay a little more.
02/19/2011
Provided by YP.comFinding a good, honest mechanic these days is hard to do. I figured since they were affiliated with AAA they would be trustworthy. Definitely NOT the case. Oh sure, they were nice enough up until they gave me the quote to fix my vehicle. But once we decided not to go with them, it all changed! And why didn't we go with their estimate? Because they're diagnostic was grossly exaggerated! Sure they told me what was wrong with my car and then proceeded to say other things needed to be replaced as well. I had to have my car towed there and ended up having it towed to a different mechanic shop (RJ Automotive on Ben Maddox, go see them!). Zylstra charged me a $93 diagnostic fee and then did not bother to put back the heads in my engine that they took out while they were finding things wrong with my engine that weren't. Long story short, the mechanic I took it to fixed only what needed to be fixed and said that the heads and valves that supposedly were all bent were just fine... in fact, they hadn't been touched. I normally don't take the time to do these type of reviews, but in this case, I cannot, with good conscience allow someone else to be taken advantage of. Stay far away!
Hi TLCShopgirl, I agree that it is hard to find an honest mechanic that you can trust these days, but I do not believe that our shop would force any customer to do any work that they would not want to do. The $93 is a standard diagnostic fee, and we would not keep any of the original parts that came on the vehicle. I wish that you would have spoken to one of the management to straighten this out. We are here to listen and serve the customer.
More Business Info
Zylstra Automotive
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: - Extra Phones
Valvoline Express Care: 559-625-8239
- Services/Products
- Ca. Lamp & Brake Adjuster Tune-ups Certified Emissions Inspection Repair Alternators Computer diagnostics & repair Air Conditioning ABS Brakes Batteries Belts & Hoses Brakes Carburetor Cooling Systems Clutches Electrical Fuel Injection, Shocks & Struts Starters Lube, Oil, Filter Transmission service Radiator flush Power Steering service Battery change and service Lamp inspection and replacement Differential service Fuel filter service Tire rotation Wiper blades Air filter Belts
- Payment method
- check, all major credit cards, cash
- Amenities
- AAA discounts, free customer shuttle
- AKA
Valvoline Express Care
- Other Link
- Categories
- Automobile Parts & Supplies, Auto Engine Rebuilding, Auto Oil & Lube, Auto Repair & Service, Automobile Accessories, Automobile Air Conditioning Equipment-Service & Repair, Automobile Consultants, Automobile Diagnostic Service, Automobile Electric Service, Automobile Inspection Stations & Services, Automobile Parts, Supplies & Accessories-Wholesale & Manufacturers, Brake Repair, Diesel Engines, Emissions Inspection Stations, Engine Rebuilding & Exchange, New Truck Dealers, Recreational Vehicles & Campers, Trailer Hitches, Truck Accessories, Truck Caps, Shells & Liners, Truck Equipment & Parts, Truck Equipment, Parts & Accessories-Wholesale & Manufacturers, Van & Truck Accessories
- Other Information
Parking: Lot