Visit your local Pep Boys Auto Service & Tire Center on 3015 S Mooney Blvd. Your one-stop destination for all car, truck, or SUV needs. Our same-day services include auto repair and maintenance, oil changes, new and discount tires, tire services, brake repair, battery replacement, inspection, towing, roadside assistance, and other service appointments. We also service hybrid and electric vehicles. With over 100 years of experience, you can count on our expert mechanics and ASC-certified technicians to service your vehicle properly. Give us a call and book an appointment today!
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Reviews

DN
Delbert N.

10/11/2014

Provided by YP.com

I've taken my car in for an oil change, with an appointment scheduled, and getting there, have been told that they're behind two hours...another time I left my car for an oil change, came back 45 minutes later, and see my car, with hood up, sitting there and nothing happening. The mechanic (?) was changing another vehicles tires, and I waited another hour before he got back to my car...I really hate to send my wife in, as they always seem to have a list of corrections that need to be done. The only good thing I have to say, is that the price for an oil change, with coupon, is great!

MP
Melanie P.

08/21/2014

Provided by YP.com

Don't bother making an appointment since they won't honor it! I showed up a little early for my appointment for a simple oil change and the guy at the desk laughed at me for thinking he would have time to get to my APPOINTMENT that day. Not just a little extra wait time, but he wanted me to leave my car overnight. He even verified my appointment in his callender. I didn't get an apology that they decided to take walk ins and put them ahead of an appointment that was on their callender all week. I have a busy work schedule and I don't have time for people who disregard their customers schedules.

Poor customer service!

M
misters05

02/08/2013

Provided by YPmobile
Women beware

I will absolutely NEVER use this location EVER again. Women beware. The manager was down right rude and scoffed at me when I experienced a breakdown for an issue I paid them the day before to check saying it was a "coincidence" my starter went out the day after they replaced a battery that still had 2 plus years in warrenty. It took an entirely different location and manager to rectify the situation and admit fault. The first words out of the Visalia managers mouth was "I have paper work saying it isn't my problem." while the other managers first words were "what can I do the satisfy you and restore your faith in pep boys?" he went out of his way to fix the Visalia shops mistake. I will definitely be taking this further so other customers do not get taken advantage of and get stranded hundreds of miles from home.

More Business Info

Hours
Regular Hours
Mon - Sat:
Sun:
Services/Products
Alignment Alternators Batteries Brakes Clutch Replacement Engine Repair Exhaust FREE Battery Test FREE Windshield Wiper Installation Heating & Cooling Manufacturer’s Scheduled Maintenance Oil Change Pre-Purchase Inspection for Used Vehicle Sales Seasonal Prep Packages Starters State Inspections (by location) Steering and Suspension Tires Tune-Ups
Brands
AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline, Walker
Payment method
amex, discover, master card, visa, diners club, cash, check
Neighborhood
Mooney
Associations
AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
Categories
Automobile Parts & Supplies, Automobile Accessories, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Tire Dealers
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