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R
RECRUITERTERRA

10/27/2016

Provided by Superpages

Do not use this caterer! Horrible service to their clients. Poor attitudes and lots of excuses for their own lack of consideration towards their customers. As you can see by reviews from Ashley on fb they have an excuse for everything! They have an excuse for why their employees stole cupcakes from the client, they'll call everyone at your wedding liars when they speak up about their terrible service, they have an excuse for why they trashed the clients leftovers for 150 people even though a kitchen was paid for to refrigerate their food, hell...they even keep bringing up the fact that half of the clients out of state family couldn't make it to the wedding and they are sorry that their family didn't celebrate their special day with them. When people pay thousands of dollars for catering they expect great service, good communication, a well planned evening, a friendly and professional staff, good quality food, and consideration for their needs and wants for their special day. You will get none of this for your money with Spaunhorst. You'll get petty snide remarks, lies from staff stating her employees would never steal cupcakes but then saying her daughter brought one home for her husband. Then she'll leave snide remarks that they shouldnt have bothered since they were only cupcakes from store bought cake boxes. She'll even keep referring to a contract that she can't and won't provide. Even though she wasn't present at the event she'll deny every complaint made against her staff stating they'd never do that. She'll throw out the food you paid good money for instead of putting it in the refrigerator provided to them and then lie on public forums stating it's a health hazard because it could be out more than two hours when you add on time for your trip back home. (Not if you would have refrigerated it after everyone was served). She'll even attempt to belittle you on Fb when you don't rate her with a high rating in an honest review. Go elsewhere!!!

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BBB Rating
A+
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Categories
Caterers, Banquet Halls & Reception Facilities, Bartending Service, Meeting & Event Planning Services, Party Planning, Wedding Supplies & Services
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