Extra Space Storage
8016 NE 78th St, Vancouver, WA 98662
Reviews
01/11/2013
Provided by YP.comPlease look elsewhere. Raised the rent twice within a year. Management does not return phone calls, does not take responsibility for their mistakes, and is not available when needed. The 877 number will pass you off to the individual storage facility, and the individual storage facility will pass you off to the 877 number. NO ACCOUNTABILITY whatsoever.
And on top of that: MICE/RATS!! Left crap all over our boxes, chewed through a couch and some blankets. Of course the manager said they had no rat issues and was completely unresponsive when it came to helping with an insurance claim (even though we are required to pay for insurance). Extra Space does not handle the insurance - even though they charge you for it - they just pass you off to another third party. ZERO ACCOUNTABILITY.
Please. Look. Elsewhere.
More Business Info
- Hours
- Regular Hours
M-F 9:30am-6pm, Sa 9am-5:30pm, Su Closed (Gate Hours 06:00AM - 10:00PM Sunday-Saturday)
- Extra Phones
Fax: 503-961-1574
- Payment method
- master card, visa, amex, cash, check, discover
- Neighborhood
- Walnut Grove
- Associations
- Self Storage Association
- Other Link
- Categories
- Self Storage, Storage Household & Commercial
- Other Information
Specialties: Video Surveillance, Electronic Gate Access, Alarmed Units, On Site Manager