Sun Hill Optical - Valrico

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CLOSED NOW - Closed

I've been coming to this establishment for a few years for my prescription. Thank God I left because now I can save a ton of money each and every year because this establishment never told me that my contacts are covered for 6 months out of the time by my insurance.

Let me Begin by talking about Frank the owner, the tall older gentleman. Frank doesn't want to save you money . Frank will tell you that you can call three more times and he still won't fax the prescription over to Walmart any faster. Frank is also rude AF. He told me that the Walmart employee could not read 3rd grade handwriting which was his. He made the mistake and so I had to wait over an hour to get a simple fax he made the mistake on. He's just plain rude . Don't get me started with the older lady with blonde hair and fingernails that are 6 inches long with too much perfume . Employees know who I'm talking about lol

Frank will also giggle when you receive the wrong contacts and uncomfortable and when I tried telling him he gave me the wrong box he persisted and telling me know I am in the wrong and these are the correct ones. My name is Jakub G and I approve this message

Just a heads up Frank Finnegan CEO has a nice criminal record . There's a nice mugshot of him so you know who I'm talking about .

Sadly I am taking my business elsewhere after 7+ years, while
Dr. Szabo is wonderful the front office and techs are not so much.
Too many changes in people upfront have not done this business justice. Very unprofessional atmosphere.