UPS Customer Center

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Customer service is absolute crap if non-existent. Gave time for driver to return. Came back for the 2nd time in a day, an hour and a half after the time I was told, to wait twenty minutes to be acknowledged. Was then told driver would be another half an hour. What a complete joke.

Omg. These people an customer service don't match. Lost a package of mines. Drivers even told on who did it. Saying their new. Obvioisly delivered to wrong address. Open an investigation. Three months still an they cannot give me an answer on when why an where. Other words we don't care. Driver lies an say he delivered it there. Everything I order make it to my home. Even after this item. I call customer service 1800 #. They have reps lying saying things to get you off the phone. Talk to a manager an they tell me whoever said that was wrong because its not on protocol. Now I'm getting the run around. They can't tell me info on the status. Only the shipper can tell me. So its like I spent my money an I'm not included in what's going on??????? Stay away from UPS. Sad to say to to be so big there is NOOOO professionalism in this corporation. I will pay double the amount shipping before I EVER USE THIS CARRIER AGAIN!!!!!!! DONT EVEN DESERVE ONE STAR........

This service is ridiculous! Numerous times I've paid for packages to be expedited yet only to receive it days passed the projected date. Thank God for tracking numbers or they would probably deny receiving it. The office workers are rude and the drivers are too lazy to deliver the packages that have been loaded on the truck. Then if you are fortunate to receive your package , don't worry you don't have to be home to sign for it to ensure ownership-they will just leave it on the porch or on the ground unattended. FED EX HERE I COME!