iPhone ER

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I don't normally write bad reviews for businesses...but my terrible experience with iPhone ER prompted me to write this review and warn others. iPhone ER "repaired" the broken screen on my iPad gen 4. Their "repair" cost $140 and ended up damaging my iPad permanently. The new screen never worked right and when I took it to another iPhone repair place, they discovered permanent damage in the iPhone wiring, caused by iPhone ER. This other business replaced the screen and fixed what they could of the damage for $54. When I called iPhone ER to ask for a partial refund - within the warranty period - I was told, rudely, that they would not do that and that they were recording the phone call. I was calm! You would do better to NEVER use this business. They're terrible.

Replaced my LCD screen about 2 1/2 months ago and it has already went out. I went in on Thursday to have them do a warranty on the LCD because it was not my fault and the screen was not broke. They say they only do a 7-14 day warranty on the part at $150.00 a pop. I do not know anyone that only does a 7-14 day warranty. Cole Celleuar replaced the screen and said they do a 6 month warranty on the LCD for around the same price. I would stay away from these guys. They are using cheap parts and selling them as top of the line parts and have no warranty.

I have two reviews but I'll simplify them into one. I purchased an iPhone 4s that needed a new headphone jack due to a hole inside of it. They apparently don't evaluate the products they buy before or after their transactions. Secondly, I payed them $90 to replace the screen on an I touch 4 and when I came a week later to pick it up the entire left side was lifted from the body. He explained this was normal. So...buyers remorse is what you'll get yourself into if you choose to do business with this generic company.