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Reviews

10/23/2011

epidemic

Last week 16 residents were taken to hospital by ambulance. Residents were told it was a flu outbreak. Now thery are eating off of paper plates, plastic utensils and paper cups. The health department inspected the kitchen. Residents fear it began in the kitchen due to poor conditions. Residents have been complaing about the ooor quality of food and small portions as well as dirty utensils and filthy tablecloths. Residents stated that no one in the kitchen wore gloves and they would put their fingers in your glass to pick it up and refill. Constant complaints have been given to the director of the facility by several residents and their families. The regional director was also brought into this complaint process. The real reasons for the epidemic are still unknown at this time.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Mon - Sun 12:00 am - 12:00 pm
Extra Phones

Phone: 903-534-0449

Phone: 903-350-0132

Fax: 903-534-0462

Categories
Assisted Living Facilities, Assisted Living & Elder Care Services, Elderly Homes, Nursing & Convalescent Homes, Nursing Homes-Skilled Nursing Facility, Residential Care Facilities, Rest Homes, Retirement Communities
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