Cherokee County Electric Co-Op Association

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Cherokee Electric does NOT participate in any programs that might HELP their customers.............they are not in Lite UP Texas, they don't give rate breaks for being all electric and they don't allow you to go with any of the piggy back companies out there that will lower your rates if you need to. In other words, they refuse to help their customers in ANY way.......they just want your money............period!



I wouldn't buy or build where they are!

I'VE BEEN A CUSTOMER WITH CCECA FOR 17 YEARS AND I'M CURIOUS TO KNOW WHY IS'NT THERE SOME KIND OF EMERGENCY ENERGY ASSISTANCE PROGRAM FOR CUSTOMERS WHEN THEY ARE GOING THROUGH CRISIS OR MAYBE THERE IS AND I'M NOT AWARE OF IT. BUT SEVERAL TIME MY SPOUSE HAVE ENDURED SO ROUGH TIMES AND THERE WAS NO ORGANIZATION THAT WE KNEW OF TO TURN TO. MY SPOUSE HAS BEEN UNEMPLOYED OFF AND ON AND I AM AWARE THAT MANY ARE GOING THROUGH THE SAME THING. AND I WAS REALLY DIAGNOISED WITH SOME SEROUS HEALH ISSUES AND STILL TRYING TO MAINTAIN EMPLOYMENT WITH DOCTORS APPOINTMENTS,MORTGAGE, BUYING MEDICINE, UTILIY BILLS, AND FOOD, IT JUST HARD. I DO RELIZE THAT THE ECONOCOMY IS 'NT GIVING ANY BETTER AND WE CAN'T BLAME THE ELECTRIC COMPANY BUT MAYBE MYSELF AND OTHERS IF WE JUST HAD A EMERGENCY RELIEVE EVERY NOW AND THEN TO GET US THROUGH EVEN JUST FOR A ONCE TIME ENDURANCE THAT WILL BE A HELP. I'M HOPING AND PRAYING NOW THAT BETWEEN TODAY, WHICH IS SATURDAY AND MONDAY THAT SOMETHING COMES THROUGH THAT MY SERVICE WILL NOT BE DISCONNECTED, WHO KINOWS MAYBE HELP IS ON THE WAY. THANK YOU SO MUCH FOR LISTENING. A BURDEN CUSTOMER.