Hoffman Fixtures Company

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These gents are aggressively bad at what they do. They showed up to install our granite literally 2 months after our original install date blaming everything on the fabricator. When they finally showed up, vaping and spitting all over the place as they slowly got to work, we find out they cut our counters from the wrong granite. First they asked us if we just wanted the wrong granite, and we said no so they left. Since I already removed our old counters, sink, and range, we had no kitchen for two weeks at which point they sent out a new crew. In the interim, their little guy at the shop just passed the buck and gave me the runaround about how we’d be compensated for the mistake. I still have NEVER heard from him. The second crew were a couple of terrible service providers too. They complained, made excuses, swore about us outside loudly, and said they needed to finish incomplete because one of them needed to be home when his 16 year old daughter got home from school. You can’t make this stuff up. They eventually installed them (with seams in different places than the original drawing), and I called them again to figure out what our compensation for the two week would be. I still haven’t heard from them. This was one of the worst retail experiences we’ve had as homeowners. I’d like to say that throughout the whole process, we were kind, calm, and easy going. We never got upset or made a scene. We were nice and accommodating to the horrible workers they sent, and we tried many ways and have many options of how we’d like to be compensated. I wouldn’t recommend Hoffman to my worst enemy. There are scores of other companies in town to work with. I’d recommend any of them over these folks. Now months later, one part of the countertop has come completely loose with a broken seal. Could it get any worse?

I have completed many remodel jobs. This was the first time I used Hoffman Fixtures. I wish I had them on my previous jobs. They are excellent. They did everything they said they would. The salesman knew what he was doing. Never pushy. The jobsite crewman were polite, proffessional and had took extreme pride in their work. I would recommend this company to anyone.