OK Feed & Pet Supply carries the best alfalfa, straw, and natural holistic pet food that is nutritional for your pet throughout the Tucson area. We are your one stop shop for all your pet food, treats, and pet supply needs. No matter what your needs are for pet nutrition, we have what you need. Call or stop by today. We look forward to working with you on all your pet needs.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

03/27/2013

Horrible Manager - Horrible Customer Service

RUDE MANAGERS AND CLERKS! BAD CUSTOMER SERVICE! I have been a customer of this place for at least 7 years. Today - NO MORE! I bought my items and paid with my debit card, and when their credit card machine printed out a receipt that they didn't recognize, the "Manager", Kip, ran my debit card a second time - charging me twice. When I said I believe that you charged my card twice, he started to argue with me and raising his voice saying that he didn't charge me twice. I said can you print out the CC machine report and look to make sure or call the 800 number to verify that my card was not charged twice, he got very angry with me and REFUSED to verify the charges made on my account! He was yelling at me that I was not charged twice, but when I went on my bank account through my phone and I showed him PROOF that I was charged twice, he threatened to call the police on me!!! All the while making me feel like I was the bad person, and the entire staff was laughing. UNBELEIVABLE! I left and called my awesome bank, who told me that indeed I was charged twice. I filed a complaint with the bank and my bank reversed the charges immediately - which were charged back to their account. I WILL TELL EVERYONE I KNOW about how rudely I was treated at this place - BAD BAD CUSTOMER SERVICE!!! They don’t even deserve one star!

10/09/2010

Watch Out

I buy 40lbs of dog food every 2 weeks. Well 2 weeks ago, I bought my food and the new lady did not ask me for my punch card. The punch card, after you buy 10 to 12 bags of dog food, you will get a free bag. Well, my boyfriend went today to purchase a bag. He had the punch card with the receipt from 2 weeks ago. They refused to punch the card because the receipt was not signed by a a staff. The staff never signed any of my receipts - I keep every receipt so I know this. So Don't go there if you want to get ripped off!!!

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Fax: 520-318-9323

TollFree: 800-552-7583

Brands
Nutro
Payment method
discover, amex, master card, visa, apple pay
Categories
Feed Dealers, Horse Equipment & Services, Pet Stores
Suggest an Edit