Brake Masters

Write a Review520-748-9000

CLOSED NOW - Opens at 7:30am

I took my vehicle in for an oil change ONLY, but was told I needed two radiator hoses and fan belts. The mechanics didn't talk to me about these things; they only talked to the manager, who then relayed this info to me. But the mechanics should have talked to me and explained why new hoses and belts were needed. This isn't acceptable repair-shop protocol. Mechanics are supposed to speak with the customer and explain what needs to be done and why. The sneakiness I experienced at this shop is a bad sign that rip-offs are being done, repairs done that don't need to be done, etc. What I don't like about this shop is that there are always new mechanics there, as if they rotate through the city. Anyway, they are to be watched carefully from now on.