Visionworks is a leading optical retailer, with over 770 locations across 41 states and Washington, D.C.We are committed to providing you with a superior customer experience. Our stores offer a wide selection of glasses and contact lenses for men, women, and children. Known for high quality, we also offer the best value and selection in the industry. We carry designer and exclusive brands, including Ray-Ban. We also offer prescription sunglasses.We accept thousands of vision insurance plans. Your FSA may also be used for an eye exam, prescription glasses and contact lenses.Remember to take care of your eyes. Our eye doctors offer eye exams for adults and children. We encourage you to schedule an annual exam today.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

02/10/2020

BAD CUstomer Service

Not customer oriented. In a time riddled with poor customer service this place stood out as terrible. Counter staff busy socializing and/or complaing about work problems; customers were an after thought. I was the first appt after the Dr returned from lunch; however, two of the "sales people" hyjacked him immediately upon his return and I was left to wait. Their raised angry voices carried out to the waiting room. After 15min I asked the one person left out front how much longer it would be to see the Doc. She said she didn't know, but I could leave if I wanted. There was no attempt customer service AT ALL.

More Business Info

Hours
Regular Hours
Mon:
Tue - Thu:
Fri - Sat:
Sun:
Payment method
debit, cash, discover, master card, visa, amex
Location
Towson Town Center
AKA

Visionworks Towson Town Center

Categories
Optometrists, Contact Lenses, Optical Goods, Opticians, Optometric Clinics, Optometrists-OD-Pediatric Optometry, Sunglasses
Suggest an Edit