SMW Refrigeration & Heating, LLC

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I have to start off with 5 starts for the Kevin P., the technician that came to my house. Such a rare occurrence to have a service representative come to your house that exudes honesty and integrity. Kevin was very thorough, very personable and very efficient. Although he is a little young, he carries himself with more confidence than others who may have more years. Kevin is a wealth of knowledge and definitely enjoys his work. The company is A+ with the BBB and all the reviews are stellar. After this experience, I can see why. Kevin performed maintenance then went over their service options without trying to up sell me. He just listed the options and what could be done. Due to the BBB rating and reviews, along with how awesome Kevin was, I decided to go ahead with their standard service option and am thrilled I did. The only reason for 4 stars is I wish the company had a way to take credit cards remote like a phone reader or make payments online. Paper is kind of overkill nowadays :)