Design Source Furniture

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CLOSED NOW - Opens at 10:00am

On 7/14/13 I placed an order for a couch and made a large down payment ($900.00) I was told I would be contacted when the couch came in. After two months of not hearing from them I called and it took me two weeks to finally get an answer about my couch. Nancy, the sales person, finally called and said there was a problem with the fabric I chose. She said it was a premium fabric and cost more that she quoted me but the company would take care of the difference. However, she then proceed to tell me the 5 pillows that came with the sofa would cost me an additional $600.00 because of this fabric mix-up. I told her I would thing about it and later when I got back to her I told her I wasn't going to pay the additional $600.00 and she said that the store wasn't going to honor the contract because of the mistake in price and they would refund my money. So now I am without a couch and have to start all over to find one I like. You can be sure it will not be with this company. Watch out when you go there obviously they are not honest with people up front. They had use of my money for over two months and then decide they don't want to do business. This is not a company you want to deal with.