Telegraph Dodge Chrysler Jeep Ram

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Bought a 2012 Charger from used car in Feb 2014. Nothing but electrical problems since. Multiple trips to the service dept (6 to be exact) within a 2 month period for the same radio/touch screen issue. They refused to replace it, simply updated it and reset it. Once I reached 36,000. They again reset it, refusing to replace like they should have the multiple times prior. Then proceeded to indicate I would be responsible for the cost. Um no. To top it off they damaged my front bumper cracking the facial and denied all responsibility. Even though I had documentation of work orders proving my case, service manager wouldn't even take the time to listen or investigate. Needless to say, an attorney will be contacted and a lawsuit to follow. Absolutely ridiculous and completely unprofessional and rude staff. Never again will I go to this dealership for anything, simply because of the worthlessness of the service department. They received 1 star simply because I had to put something, otherwise no stars for Taylor Dodge Service Dept.

Bought a 2007 Honda Civic from Matt Gibault in the used car department back in March and I can't say enough positive things about him. The day after I bought it, it wouldn't start. Matt jumped through hoops to help me get the problem fixed without having to drive all the way back and without costing me an extra penny. Turned out the battery was bad and he resolved it quickly by referring me to their sister dealership by my workplace. I would definitely go to Matt again and recommend him to friends. :-)