Jim Dorsey & Son, Inc.
82 Ingell St Suite 1, Taunton, MA 02780
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01/30/2015
Provided by YPmobileI believe Dorsey plumbing provide inferior work, inability to diagnose and resolve issues. The customer service is poor and unfortunately results in animated, angry conversations where a lack of respect is shown to the consumer.
They sent out a gas contractor to repair in oil fired heating system. A simple diagnosis was missed, people were left in the cold.
Their workmanship did not last four hours before failing. Upon a second return additional monies were billed. If you are looking to be overcharged via inability to diagnose issues this company will provide you the best of experiences.
On a positive note they are readily accessible, Quick to Bill, and try their best.
Unfortunately this review comes from multiple experiences with this company.
09/14/2010
Provided by SuperpagesI would highly recommend Jim Dorsey and Sons! They installed a Mitsubishi Air Conditioning System in my home, and they were polite, professional, respectful, very clean with my home and yard. From start to finish, they really excell at customer service! I would use them again for any other work around my house. -- Andrea
07/09/2010
Provided by SuperpagesPolite and professional. Work completed as agreed.
10/29/2009
Provided by SuperpagesHighly recommend this company, I called about a water leak in my basement. It was before the water meter & they advised me over the phone that the water company would take care of it for free. They could have charged me for a visit to tell me the same thing or fixed the simple problem themselves but their honesty won them a customer for any future need I have and my recommendation to friends & family.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Extra Phones
TollFree: 800-339-6728
- Services/Products
- Plumbing - Heating and Air Conditioning service, repair and installations both residential and commercial.
- Brands
- Amana, Goodman, Rinnai, Triangle Tube, York
- Payment method
- check, all major credit cards
- Location
- Located at the VFW building next to the Taunton DPW
- Other Link
- Categories
- Plumbers, Air Conditioning Contractors & Systems, Heating Contractors & Specialties, Plumbing Contractors-Commercial & Industrial, Plumbing, Drains & Sewer Consultants