Amazon Wood Floors

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I had Amazon Wood Floors, Braga Betula series installed in my home 2 years ago and I can honestly say they are the WORST wood flooring product I have used, or seen anywhere. They do not hold up to even the slightest abrasions or dropped silverware. If you have chairs that have rollers on them, they will fray your wood floors into a splintery mess within months. DO NOT buy these products. When you inquire about the supposed "warranty" you will be disregarded completely by the upper management.

To fix the completely shredded planks in my home they suggested using wood putty. When I didn't like that response, they turned to insults. It is not a matter of just poor service, it is a matter of terrible products.

We recently purchased Amazon Wood Floors for our first floor remodel. We are very disappointed with the quality of this product. We installed the Rome Series throughout our entire first floor approximately 640 sq. ft. The quality and veneer finish of the sample we saw at the retailer, does not reflect the quality (or lack thereof) of the product installed. There were immediate signs of veneer chipping, and wood splinters (catching our stocking feet). We are now faced with paying the additional expense of having our floor installer apply a coat of poly seal in the hopes that no further damage to the veneer will occur. I do not recommend this product.