As the coronavirus (COVID-19) continues to disrupt daily life, Roto-Rooter wants to assure homeowners and business customers that we are taking steps to help our employees and customers stay safe and healthy. All Roto-Rooter plumbers and water cleanup team members who visit your home or business will adhere to our high standards of cleanliness, safety, and hygiene before, during, and after every service visit. In order to ensure maximum effectiveness, weve instructed our service technicians to uphold and enhance our already strict cleaning and disinfecting measures to ensure the safest possible work environment. Additionally, were following CDC (Centers for Disease Control) guidelines designed to stop the spread of the virus, including: •Wearing personal protective equipment •Eliminating physical contact, including handshakes. Well use only non-contact methods of greeting •Maintaining effective social distancing when possible •Washing hands thoroughly with soap and water for at least 20 seconds at every opportunity •Using hand sanitizer •Using disinfectant products to ensure touchpoints are clean in workspaces, vehicles, and on equipment •Sanitizing shared-use devices such as tablets and clipboards; customers should consider using their own pens to sign paperwork
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Karen Gill
Karen Gill


Provided by Citysearch
Review for Roto-Rooter Plumbing 8/12/2010

Roto-Rooter Plumbers 8/12/2010

My main was clogged and leaking saw Roto rooter truck over my neighbors house so my husband went over and talked to Terrance. Terrance came right over after finishing my neighbors job. Can't say enough good about him what a wonderful person. He estimated what needed to be done and although Had another job promised to come back which he did with parts and all fixed leak in no time. Terrance was friendly courteous and left my house cleaned. I would definitely recommend Roto-Rooter to family and friends and would hope they get a tech as good as Terrance



Provided by Citysearch
Roto-Rooter Plumbers Aug 6 & 7, 2010

My main line was clogged on Aug 6. I called Roto-Rooter and within 2 hours Terrence from Stratford was at my front door. I cannot say enough good things about him. He was professional, knowledgeable, and above all, patient with me. He could not snake out my line because of the configuration, and had to completely re-route it. He explained every step of the process, and his work was awesome.

Unfortunately, that was not the least of my problems, as my very old porcelain line had become cracked and was full of roots. Terrence called his supervisor, Louis Alterio, who came out to my house within an hour. He explained everything that needed to be done, and how it would be accomplished.He gave me a quote, and the work was done the next day.

I can't say enough about Terrence, Louis, and the people hired by Roto-Rooter to do the excavation. Every single person connected to this job was professional, courteous, knowledgeable, and patient. The job was completed on time, there were no ""surprise"" charges, and I'm totally glad that I called them. Whenever I need a plumber again I will be sure to call Stratford Roto-Rooter.



Provided by Citysearch
Away went troubles down the drain

Our main line was clogged on Sunday of Memorial Day 2010 weekend. Within 2 hours of calling, 2 professionals from Roto-Rooter came and power-snaked the line. They were done before the dispatcher said they'd even get to our house; the gentlemen were courteous and thorough (the service includes a chemical treatment for us to apply later on, and a follow-up endoscopy of the line to confirm the success of the job). This was about a $400 service, well worth it in my opinion.

At first I was wary of calling a chain, their jingle rattling in my head, but these guys were world-class; I'd recommend them to all our friends and neighbors.



Provided by
life Saver

Fantastic service! I had called two other plumbers to no avail. I remembered a friend telling me about her wonderful experience with Roto-Rooter. I called and within an hour a plumber and trainee were here. They gave me a quote and resolved the problem in a timely manner. When a secondary problem arose they promised not to leave until that was fixed also. Good to thier word the two stayed until about 7 PM. I wouls recommend Roto-Rooter to anyone.



Provided by
Service that made me smile

The service technicians from Rooter Rooter did an A+ job, and they did it very professionally. They knew what they had to do, went to it, and cleaned up when they finished.

Both were friendly and one tech in particular was pretty humerous - although he kept to his job, so I didn't feel that I was paying for him to waste time and my money.

I've also had a very good experience related to the response time - I needed to call two weeks ago on the weekend and they came quickly. Also, they arrived when scheduled for the apointment today.

Thank you!



Provided by
Amazing service!

Showed up one hour after call. Completed job promptly. Friendly and courteous. Highly recommended! Couldn't be better. A++++++

More Business Info

Roto-Rooter is Open, Fully Staffed, and Ready to Help 24/7. Our plumbers are dependable, fast, and CDC Compliant. Call Now!

Roto-Rooter is Open, Fully Staffed, and Ready to Help 24/7. Our plumbers are dependable, fast, and CDC Compliant. Call Now!

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