Sterling Star Automotive

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If you own a Mercedes Benz you need to know Mr.Singh at Sterling Star Auto.Expertise and product knowledge is his specialty and he has imparted his knowledge to all his employees.I own a C350 Sport 2008,, I have been dealing withSterling Star for ten years, and I am yet to experience any issues.My car has had issues,some issues the dealerships could not diagnose,Mr.Singh was recommended to me.I tooted the car toStetling Star Auto and never needed a dealership again.I can truly say these guys are HONEST,REASONABLE,and COURTEOUS.I will continue to use Sterling Star for all my automobile issues.I highly recommend this business,,,Surely notTHUGS

I have been using Sterling Start for over 7 years and have enjoyed the service and craftsmanship. My 99 CLK 430 has 245k on it and about 100k ago they replaced the major compnents and the car has been runnning great. I have always received great prices as compared to the dealerships and even having friends that are mechanics does not compare to the expertise these guess have.

If you are in Loudoun or Henrdon or just need some serious work done and own a Mercedes this is the place to go!!!!

I was one of the first customers to go to sterling star automotive, and let me say they have the best service and always know what’s wrong with my mercedes. I don’t know what that other guy was talking about when he called the people working there “thugs” i just don’t understand. Anyways my experience going here has been the best and will keep in bringing my car here

This place is cheap in quality and lack customer service. Owner is rude and bullish. I'm never ever taking my car to this place again (..even if angel comes down and tells me this place i's changed..lol) STAY AWAY!!!

COMPLETE RIP OFF, BUNCH OF THUGS

These guys are thugs. If there is nothing wrong with your car, they will say it is about to break down, this part is bad that part is bad. My car had starting trouble and also was showing battery sign, obviously battery needed changing so I took it to them. They tried to tell me that the crank shaft on my under warranty Mercedes was bad and needed replacement and they were ready to change it even without asking my permission. I asked them not to and took the car to the dealership and they changed the battery, the crankshaft had no problem what so ever. This place is a complete fraud operation run by a bunch of thugs. WARNING: STAY AWAY

I took my 2005 Mercedes SL 500 to Star Sterling Automotive last year because the air conditioning was not working on the car. The technician diagnosed and said it needs some A/C oil and gas and I paid up for the work. The next day the A/C wasn't cooling again so I took the car to them again and this time they said there might be some problem with the compressor. They took some time to actually diagnose the problem and confirmed that the compressor was leaking and I ordered the repair job be conducted on my car and paid up for the repair.. paid up around $1700 up until now. The work is guaranteed for a year. A couple of days after I got the car back from them, the A/C wasn't cooling again so I called them and told them about the issue and they said since the summers are already gone, bring it back next summer and they will fix it, no worries. Fast forward next summer, I took the car to them and now they claim another hose is leaking and it will cost be another $480 to fix it. I think this is a money minting fake operation that is ripping customers or their hard earned money. A similar incident happened with my wife's car at the same mechanic but she asked them to not perform the repair and instead took it to the dealership only to discover that there was nothing wrong with her car and this guy was trying to rip money off her. STOP... DON'T GO TO STAR STERLING AUTOMOTIVE, THIS IS A RIP OFF

I have finally found a mechanic I can trust. I have been to Sterling Star Automotive about 5 times & have received excellent customer service each time. Ive taken my Mercedes in for both routine maintenance & for car trouble & have had only positive experiences. One visit I was even told that my car was fine when I thought there was something wrong with it. As a single female who doesn't know a lot about cars, it has been such a relief to find honest, hardworking people to work on my car.

Sterling Star Automotive is the only place i will bring my Mercedes-Benz. The quality, integrity and professionalism is unparalled and without dealer cost. Thank you Sterling Star.

The car has provided great help in cost saving and loss of vehicle down time; Would recommend to everybody i know. The Sterling Star Team has far surpassed my expectations for honesty and knowledge .

Sterling star has honest and exprerienced people. I wanted an auto shop that i could trust. Sterling star offers excellent work. I am 100% pleased with the level of service .Kim Sterling