Prime Time Sports Bar & Grill

Write a Review541-746-0549

OPEN NOW - Closes at 2:30am

Came to pick up my food which has been sitting for over a hour. I had been waiting on a call. Which I never got. Usually when you order food from a place they call you when it's ready to be picked up. The waitress didn't clarify that their policy is for you to come in when u think it's done. So I came in to see what's was going on. My food was just sitting there. Then I asked 1waitress about it and she kept walking towards the back . So I asked another lady how long has my food been there cause it's been over an hour. She say with a attitude, " well we don't call". So I'm a little frustrated about the situation and ask why wouldn't anyone call if it has been there so long. Then the manager Courtney comes, and say the same thing! which I don't understand cause it's been so long! all of the waitress even the manager had a attitude! Megan and Courtney were so rude. Courtney told the cook to remake my food then she starts Whispering in front of my to the cook and laughing after she put my order in. The worst customer service I've ever encountered. She was trying to argue with me about it and I'm telling her I'm not here to argue I'm just not understanding why my food has been sitting there for so long with no calls. Like I'm supposed to know your policy! This is not the first problem I've had with them they've gotten my order wrong plenty of times food is always undercooked and staff is always rude! The manager made it seem like it was my fault that my food was sitting there for over an hour. I pretty much feel like they spit in my food. don't go horrible staff. Food is not good. again my order is wrong! I asked for mayo & pickles on the side and didn't even get utensils salad is not eatable! then I go back in and ask for pickles and utensil and the manager has a attitude and makes me feel like I'm a problem. The minics me as I'm walking out and say I didn't get my pickles! I can't not believe how unprofessional she is all because I don't know there policy.

Great staff always friendly and attentive no matter how busy. Food is great and another is friendly and fun.

Great place to go whether you're single or married, with friends or on a date.. If you go to watch Oregon Duck away games, show a couple hours prior to kick off or good luck getting in.. Great food, & great atmosphere!!

Best food in Springfield ( you pay for it, but its worth it) Burgers are fantastic...Very clean with a great staff. Its a cross between a Sports Bar, Restaurant, and Lounge, with an emphasis on Sports Bar. Two projection screens, and with at least twenty flat screens, its all sports all the time. The smoking area is huge, heated, half covered for rain. In the summer its a great place to have lunch, and its packed at night....you can come here for beers with you Softball Team, dinner with a Date, or lunch with your Parents.....