Tom's 24 Hr Towing Service

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OPEN NOW - Open 24 Hours

Tom's is a great tow truck service. They are always prompt and courteous. They treat your vehicle like it is their own.
A locally owned buisness that is there to serve your needs.

Do NOT use Tom's. Our vehicle was in mint condition prior to being towed by Tom's and we have multiple witnesses to prove it. After being towed to its destination the driver's door would not open. It was completely bent and out-of-whack. They told us that their tow truck driver even called their office that evening to report it when we originally confronted them. Tom's told us to go ahead and get an estimate, which we did. After presenting the estimate they suddenly turned the tables on us and said that we must have caused the damage by "...parking on a curb..." - even though there was no curb at the pick-up location, or that our mechanic that repaired the car must have caused it, even though he's willing to document that the door was damaged when it arrived and his repair shop. We were the last one's in the car when we placed the key under the mat and everything was perfect. It then got towed and... Unbelievable that they refuse to take ownership. We are contacting the Better Business Bureau and the Attorney General's Office on this business.

Toms very helpful .My driver broke down at 5:00 in the morning and they.quick getting to him . Tow driver able to provide contact to garage and getting driver back on road Thanks to their help driver was able to complete time sensitive freight Thank You Roberts Delivery

Last night at 11:45, on his way home from work my husband broke down. The car would run, then stop. I drove out to meet him and make sure he made it home. At 12:55 am when the car no longer started back up we called Toms Towing. First no answer then the third call a woman answered and took our name, location and phone number.

We had been stranded right in front of Southeast High School. (11th and Taylor) She told us it would be 20 minutes to a half hour. After about 20 min the police came by to ask if we needed help. Told them Tom was on his way. 15 minutes later they came back. and ask if they should call someone as they tried to verify at Toms and no one answered. We said we thought someone was in route and would wait FINALLY we tried calling back to Toms (6 times) no answer. We used police number to have another truck called and finally got a truck at about 3:20 am. Tom's had NEVER shown up at that time. They had our number and never enven called to explain anything the next day I DO NOT RECCOMMEND11111111111111

was involved n an accident , Tom's came out , was very prompt and was able to store my car until the insurance company got out to look at it . wow was I impressed , lots of space and it was even concreted

Best and fastest service in Springfield, IL.