Kimbrell's Furniture Co

Write a Review864-582-4551

CLOSED NOW - Closed

I have been a customer at Spartanburg Kimbrell"s for several years now and have received excellent service and customer representative.

Poor Quality & Poor Service



Bought a kitchen table and chairs. Table top was not finished so they had to order another table. 3 weeks later no table so I went in to speak to manager. He was rude and didn't know anything about the table or wouldn't look to see what was going on with the table. Finally got a call back from the manager and said the replacement table was never ordered. He ordered the table and I got it in a little more than a week later. It took over a month to get this table replaced.



Once the new table was delivered; it had 3 long scratches. Husband spoke to the manager. Manager was going to have someone to call and schedule an appointment to come and look at the table. I have not heard back from them.



Service is very poor

Sales People are extremely pushy

Quality of furniture is very poor



Our purchase is paid in full.



I am not happy at all and will not be back there to shop

The service here is terrible !!!!! It goes downhill once they have your money!and business!!! I waited TWO WEEKS for my furniture to even get to the store because they have to ORDER YOUR FURNITURE !!! And then once it got to the store it had to sit there another WEEK before they could even schedule to DELIVER !!!! SUCKS !!!! I will Not recommend anyone do business here unless you are ready to wait forever before you ever get your furniture !

Sat in the store for 2 hours and received NO help minus the nice young lady that was in training. They don't take young looking people seriously. Don't waste your time!

Been waiting on a matress set for 4weeks when they said it would take 2 for the delivery they ordered the wrong matress not once but two times. I will not be doing business here again.

If you're a young family wearing nothing fancy, be prepared to get NO help until you are ready to leave. My fiance spent a good half an hour walking around looking and after nothing really caught our eye (we would have ordered/bought a couple of things if different cover/fabric choices were available) we were fed up and about to walk out and THEN a sales person approached us. Needless to say we will be looking elsewhere.