Windy Moon Quilts

Write a Review775-870-4031

CLOSED NOW - Opens at 10:00am

The salespeople were the best, most helpful, friendly, informed and kind of any fabric store I have been to. I purchased the GO! bIG and I am thrilled with it.
Marcia Beutler

Mike the owner is painfully rude and obviously does not care about community opinion, networking, or customer retention. Never in my 15 years in customer service and sales have I spoken to someone with so little understanding of general politeness. It's especially sad to see this time of year. I will be sure to never recommend this shop to my family or friends based on how I was treated by Mike.

I bought seven neckties for myself and my groomsmen. I wanted a simple emblem stitched into them (a box with an x in it). I brought them here at the recomendation of my fiancee.



When I picked up the ties I saw that on one of them the square emblem is crooked. I left it there and came back when the owner Mike was in, who also ran the stitching machine. I explained my disappointment over the expensive tie now being ruined and asked if he could reimburse me for the tie. He emphatically said no.



I told him this tie represents his business to me and asked if he was proud of it. He then started explaining how expensive his machine is. When I asked if he guarantees his work he did not respond.



In summary, if this man screws up a square emblem against two parallel lines, he is careless. He is not proud of his work but too proud to amend his mistakes. If you care about your property and the quality of work performed on it, find a business that cares about those things and their customers. Mike @ Windy Moon does not